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Vision Hyundai Henrietta Rochester
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Each time during my last three visits I've had service done to my car including just getting an inspection. I haven't been notified either time when my car is finished, after waiting for a while I usually done to my car including just getting an inspection. I haven't been notified either time when my car is finished, after waiting for a while I usually take the initiative to ask if my car is finished and ironically right after asking that's when I'm informed that it's finished. I decided not to do a survey based off of a couple bad appointments but a third time is an issue. More
Great service - friendly team - for right in and out. Even filled my windshield wiper fluid. Even filled my windshield wiper fluid. More
went in for first year inspection and called ahead about rear window not working. passed inspection but never did work on window rear window not working. passed inspection but never did work on window More
Service was prompt, courteous, and complete. However, I didn't appreciate them trying to sale me more tires than I needed. However, I didn't appreciate them trying to sale me more tires than I needed. More
Service center person was great, answered couple questions re: technology I had. Appointment I had for oil change.was on time and completed in amount of time I was told. questions re: technology I had. Appointment I had for oil change.was on time and completed in amount of time I was told. More
The service team is always polite and helpful. The only thing that would make it better is to improve communication and give the customer more frequent updates. Also, no human answers the phone…e The only thing that would make it better is to improve communication and give the customer more frequent updates. Also, no human answers the phone…ever! They always call back, but the system is not a good one. I also have no luck scheduling service online. I usually drive to the dealership to talk to a human. More
Very polite and attentive to my needs On time and did everything requested at no charge everything requested at no charge More
We did two cars, an oil change and two inspections. Went well and fast Staff was very helpful. Brandon got me in on a short notice, thank you. Went well and fast Staff was very helpful. Brandon got me in on a short notice, thank you. More