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Vision Hyundai Henrietta Rochester

Rochester, NY

4.4
1,599 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,599 reviews

March 08, 2026

I got my oil changed tires rotated. That was fine, but they couldn't help me out with getting onto Blue Link so I can start my car from my phone. More

by MEBEIKIRCH
Recommend Dealer
Yes
Mar 09, 2026 -

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

March 08, 2026

The renovated service area is brute and clean and inviting. The parking area for pick up is way too small . I had to get help getting my car out of a tight spot so I could leave. More

by BARBW2806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 08, 2026

They were kind and explained what was needed on my car They also let me know how long I had to wait More

by GARYGREEN34
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Mar 09, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 08, 2026

I purchased my wife’s car there and had an excellent experience. I checked inventory and found a used f150 ford I wanted to look at for myself. I was told my salesman I purchased her car from was workin More

by Tazman153
Recommend Dealer
No
Employees Worked With
Eric Finnefrock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2026 -

Vision Hyundai Henrietta Rochester responded

"Tazman153" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 07, 2026

Called to schedule maintenance appointment and have charge port issue addressed. Matthew ordered part for this and will call when it's in. This is a reported issue with several Ioniq 5 owners More

by PKDETTMAN
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Mar 09, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 06, 2026

The staff were very welcoming and friendly. The service was timely and efficient. Communication was clear. More

by Alyssaricci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hazzard
Mar 09, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 06, 2026

Everyone was kind! Everyone was kind and timely and it was a great experience Everyone was kind and timely and it was a great experience I loved the video after the ser More

by taytay3193
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Mar 09, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 06, 2026

I am deaf, and writing back forward. Need an interpretation! Feed me back. Thanks all of you. More

by DOGGIES1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2026 -

Vision Hyundai Henrietta Rochester responded

We appreciate your 4-star rating!

March 05, 2026

Trying to replace every part they could for $8000. Then when i asked just to repair the essentials, still twice what i ended up paying. 9n checking out, the receptionist was not the most pleasent, ot More

by APOST7373
Recommend Dealer
No
Mar 05, 2026 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Mar 05, 2026 -

APOST7373 responded

My issues were resolved.when i took my vehicle to a different mechanic. I was quoted over $8000 to fix my car. Lots of "recommended" replacements. When i asked for the absolute necessasary repairs the quote was well over $1000. I took it to a local mechanic who did the same repairs for $750. The mechanics checked the recommended replacements/repairs and felt that these were unnacessary add ons. To top it off, when i went to cash out, the cashier was irratated, kept huffing, and was not very pleasent. Even when i asked where i should pick up my car, she waved her hand and stated the service shop parks them somewhere over there. I will never use Vision again, and if asked, id recommend going somewhere else to avoid unnecassary repairs and exorbant upcharges.

March 05, 2026

Very professional, patience, helpful Experience, good deals Amazing Amazing Good energy Knowledgeable Listens Options Price match More

by MICHELLELITTLE84
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Mar 05, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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