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Vision Hyundai Henrietta Rochester
Rochester, NY
1,121 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts.
But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,121 reviews
December 15, 2023
Matthew lied that the drive testing was about 1 hour but the car was in the backyard standing for two hours I made an appointment online and your store texted me for confirmation but the system did not show the car was in the backyard standing for two hours I made an appointment online and your store texted me for confirmation but the system did not show up for my appt upon my arrival. The multi-point inspection was done but they did not top off all liquids-another lie! What a huge disappointment! I missed the team at your store 5 years ago and I have been a customer at your store since 2001 and the old team was gone! More
by dkiselgof
December 10, 2023
Here's an unbelievable idea. Someone at a car dealership who will bend over backwards to get your great price and sincerely wants to help you. That's Tim, bought a Nissan lxs fro Someone at a car dealership who will bend over backwards to get your great price and sincerely wants to help you. That's Tim, bought a Nissan lxs from him and the experience was nothing less than shocking satisfaction. Go see him! And then Tim goes way out of his way to deliver the vehicle personally! Tim provided an experience that was nothing less than perfect. More
by Scott
Employees Worked With
Timmy D
December 07, 2023
People were friendly, knowledgeable, and honest. We were surprised by some of the add-ons that were put on our bill, but the employees helped to take some of the cost off. The purchase process took We were surprised by some of the add-ons that were put on our bill, but the employees helped to take some of the cost off. The purchase process took longer than expected. More
by ndavid
Employees Worked With
Timmy D
December 01, 2023
What an absolute waste of time! We called 3 times during the week to confirm and make sure the 2 cars we wanted to test drive were available. We drove 1.5 hrs to see them. The firs We called 3 times during the week to confirm and make sure the 2 cars we wanted to test drive were available. We drove 1.5 hrs to see them. The first car had a chunk of paint missing down to the frame that was not visible in any photo and it was going to rust. They would not be fixing it. Ok. So, let's move on. Um...first they tell us they can't find the key to the second car. Then, 20 minutes later they tell us, oh, we found that key, but "it's all messed up" so we need to find the second key. Another 15 minutes. Nope. No key. So, then I start asking questions- "when we called 3 times, and you said that the cars would be ready for us to test drive.....um...were you lying? How did you get the car here without a key? Can I see the "messed up" key?" Amazingly, they once again could not find the first "messed up" key again. We left. We won't be back. More
by basia4813
Employees Worked With
Omar R.
November 25, 2023
Very friendly sales personnel and management. They care about their customers and will work hard to try and find the right deal for you. They care about their customers and will work hard to try and find the right deal for you. More
by kmorrissette15
Employees Worked With
Zach Davern, Timmy D
November 13, 2023
I have been leasing my cars for years I am very pleased with the dealership and the service I get. with the dealership and the service I get. More
by PALMIERET
Verified CustomerNovember 11, 2023
Timmy is hilarious, compassionate, and just an overall cool dude. He was able to get me a decent deal on my dream vehicle. I'd highly recommend Timmy to my family and friends in the market for a Hyundai. cool dude. He was able to get me a decent deal on my dream vehicle. I'd highly recommend Timmy to my family and friends in the market for a Hyundai. He gets along great with the other employees at the dealership too. More
by Vcsimms
Employees Worked With
Timmy D
November 10, 2023
Good communication, and seemed to really care about getting me a good deal and coverage for anything that might go wrong with my car in the future. getting me a good deal and coverage for anything that might go wrong with my car in the future. More
by flippy
Employees Worked With
Timmy D
