Back

Vision Hyundai Henrietta Rochester

Rochester, NY

4.5
1,120 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
Contact Dealership

2525 West Henrietta Rd

Rochester, NY

14623

Directions

By Type

Showing 1,120 reviews

February 10, 2024

Please note comments in initial response to the message! The work was exemplary as I have come to expect! More

by NBUSHORR
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
Feb 13, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 10, 2024

Good service and good customer support I had a great service every time I go to the dealership More

by NGY24
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 13, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 10, 2024

As always, since 1999, I came in gave the service writer my mileage , checked the items that needed attention, and went to the waiting room and was promptly called when the car was finished. The car was cle More

by WALTCHAFFEE44
Recommend Dealer
Yes
Feb 13, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 09, 2024

I went to the Service Department because I needed a new windshield wiper and wiper arm...I was seen in a timely fashion and part of my problem was fixed in a timely fashion as well! The other part won't be More

by LRRNSTEVENS5
Recommend Dealer
Yes
Employees Worked With
The guys in the service department
Feb 13, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to provide us with this feedback.

February 09, 2024

Excellent service. Easy to schedule appointment Staff was courteous and helpful. Would recommend to others. More

by steven_meyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart
Feb 13, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 08, 2024

Leased 2024 Elantra on 1/5/24. Car only had 1 fob. Was told the second one would be mailed to me. After almost 4 weeks and several calls and emails no one knew status. Several phon More

by Mlevin0708
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike J.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela and Brenden Dell, Tylor Barnhart
Feb 08, 2024 -

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

February 08, 2024

More expensive than expected especially since I bought my car brand new with Vision Hyundai and was offered extended warranty and maintenance with Vision services More

by DNGTUANPHAM
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 13, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to provide us with this feedback.

Feb 24, 2024 -

DNGTUANPHAM responded

Less cold impersonal selling pressure tactics and better client needs understanding would go far in improving image and better rating

February 08, 2024

Very friendly and helpful. But it takes about an hour for an oil change. Good More

by Lddillon13
Recommend Dealer
Yes
Feb 13, 2024 -

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

February 07, 2024

It was great. Service was prompt and speedy Service was prompt and speedy. Was great More

by pantz72267
Recommend Dealer
Yes
Feb 08, 2024 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 06, 2024

I had the best service on my Santa Cruze, I was treated so nice. I have to use an electric wheelchair ?? they helped me through the doors and made a cup of coffee. They finished it quick and helped me get More

by RKB14530
Recommend Dealer
Yes
Employees Worked With
On the phone ??.
Feb 08, 2024 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

...
35
...