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Vision Hyundai Henrietta Rochester

Rochester, NY

4.5
1,016 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,016 reviews

October 28, 2023

Customer and tech service area are excellent. Hats off to Matt and Nate thank you More

by FRAN7462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quoc H.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate service tech
October 28, 2023

Always greeted warmly. Understandable explanations for work that needs to be done. Appreciate not being treated like an ignorant woman; always respectful. Grateful for h More

by CLAIRE_4JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 27, 2023

Really great service and speedy as well I am very pleased with Vision Hyundai in Henrietta More

by jjulian1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 27, 2023

My service advisor, Matt Melino, was great. He explained the services I was scheduled for and used my coupons towards it. Since I dropped it off, he kept me informed of what was done and texted More

by DENISESIGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 27, 2023

Top notch service. They took care of everything.even reset my password to my phone so I can use my remote start. More

by PASK4046
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 27, 2023

Tim was very helpful, and we are pretty fussy so that’s high praise. We will definitely contact him when we buy our next car and send friends and family his way. More

by Janebucklawson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Timmy D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lilly
October 25, 2023

I received friendly and prompt service. All my questions were answered . I was given free Inspections for the life if the vehucles. More

by LORIJEANOLIVER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 24, 2023

Great service! My car overheated and had to be towed to shop. Got call right away with explanation of why car overheated. Car was repaired same day! More

by Rose2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 24, 2023

Extremely poor customer service and sales methods! Sales rep Vincent hung up on me. New owner should know that I’ve purchased my last two cars from that dealership and would never buy another one. More

by c.cope35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent
Oct 25, 2023 -

Vision Hyundai Henrietta Rochester responded

"C.cope35" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 23, 2023

They always do a great job and do just what I ask of them. Great service team!! More

by ACRASSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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