
Vision Hyundai Henrietta Rochester
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Service department is good. I would have given 5 stars, but I hate it that I always get a sales call when I bring my car in for service. I am not interested in trading in my car I would have given 5 stars, but I hate it that I always get a sales call when I bring my car in for service. I am not interested in trading in my car because you can’t even come close to the deal I got on it in 2020. More
Everyone in the service department is pleasant and easy to work with. I brought my car in for routine maintenance and was out in about one hour. The waiting area has plenty of space to accommodate customer to work with. I brought my car in for routine maintenance and was out in about one hour. The waiting area has plenty of space to accommodate customers. More
Each time during my last three visits I've had service done to my car including just getting an inspection. I haven't been notified either time when my car is finished, after waiting for a while I usually done to my car including just getting an inspection. I haven't been notified either time when my car is finished, after waiting for a while I usually take the initiative to ask if my car is finished and ironically right after asking that's when I'm informed that it's finished. I decided not to do a survey based off of a couple bad appointments but a third time is an issue. More
Great customer service 👏 and attention to what we need as a customer and friendly attitude. as a customer and friendly attitude. More
Service was prompt, courteous, and complete. However, I didn't appreciate them trying to sale me more tires than I needed. However, I didn't appreciate them trying to sale me more tires than I needed. More
went in for first year inspection and called ahead about rear window not working. passed inspection but never did work on window rear window not working. passed inspection but never did work on window More
The service team is always polite and helpful. The only thing that would make it better is to improve communication and give the customer more frequent updates. Also, no human answers the phone…e The only thing that would make it better is to improve communication and give the customer more frequent updates. Also, no human answers the phone…ever! They always call back, but the system is not a good one. I also have no luck scheduling service online. I usually drive to the dealership to talk to a human. More
Service center person was great, answered couple questions re: technology I had. Appointment I had for oil change.was on time and completed in amount of time I was told. questions re: technology I had. Appointment I had for oil change.was on time and completed in amount of time I was told. More