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Vision Hyundai Henrietta Rochester
Rochester, NY
1,120 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts.
But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,120 reviews
May 22, 2024
Service department is good. I would have given 5 stars, but I hate it that I always get a sales call when I bring my car in for service. I am not interested in trading in my car I would have given 5 stars, but I hate it that I always get a sales call when I bring my car in for service. I am not interested in trading in my car because you can’t even come close to the deal I got on it in 2020. More
by ABFARRINGTON292
Verified CustomerEmployees Worked With
Not sure who helped me
May 21, 2024
Everyone in the service department is pleasant and easy to work with. I brought my car in for routine maintenance and was out in about one hour. The waiting area has plenty of space to accommodate customer to work with. I brought my car in for routine maintenance and was out in about one hour. The waiting area has plenty of space to accommodate customers. More
by cwinslow
Employees Worked With
Tylor Barnhart
May 18, 2024
Each time during my last three visits I've had service done to my car including just getting an inspection. I haven't been notified either time when my car is finished, after waiting for a while I usually done to my car including just getting an inspection. I haven't been notified either time when my car is finished, after waiting for a while I usually take the initiative to ask if my car is finished and ironically right after asking that's when I'm informed that it's finished. I decided not to do a survey based off of a couple bad appointments but a third time is an issue. More
by Javaris Tramel
May 18, 2024
Great customer service 👏 and attention to what we need as a customer and friendly attitude. as a customer and friendly attitude. More
by csantia1
May 16, 2024
Service was prompt, courteous, and complete. However, I didn't appreciate them trying to sale me more tires than I needed. However, I didn't appreciate them trying to sale me more tires than I needed. More
by sharon.dewitt
Employees Worked With
May 16, 2024
went in for first year inspection and called ahead about rear window not working. passed inspection but never did work on window rear window not working. passed inspection but never did work on window More
by mikeyb68
Employees Worked With
May 14, 2024
The service team is always polite and helpful. The only thing that would make it better is to improve communication and give the customer more frequent updates. Also, no human answers the phone…e The only thing that would make it better is to improve communication and give the customer more frequent updates. Also, no human answers the phone…ever! They always call back, but the system is not a good one. I also have no luck scheduling service online. I usually drive to the dealership to talk to a human. More
by Cdeeter
May 14, 2024
Service center person was great, answered couple questions re: technology I had. Appointment I had for oil change.was on time and completed in amount of time I was told. questions re: technology I had. Appointment I had for oil change.was on time and completed in amount of time I was told. More
by Ltessier 14615
Employees Worked With
Sorry I don’t remember.
