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Vision Hyundai Henrietta Rochester

Rochester, NY

4.5
1,119 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,119 reviews

June 07, 2024

I had no issues at all! My car runs great after the service. The staff is very nice. More

by sayyida71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

I was a little sticker shocked with the labor increasing by so much. The last time I went it was only 125 an hour now it’s jumped to 170 something an hour. Still had trouble trying to get a live person fr More

by tracymcdaniels404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

The service department has always been excellent with me. I enjoy dealing with the same person each time I'm in there More

by larryveley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

The second worse buying experience I have had at this same dealership never had an issue anywhere else buying a car. Will never buy a car at another vision dealer again and will advise others not to buy More

by LEOKRYSTLEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Foster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Melino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike J.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Quoc H.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan, Evan many more involved in what I consider stealing from customers , Jeff Hocking, Zach Davern, Tylor Barnhart
June 06, 2024

Kudos to my salesmen Eric finnefrock. He was a true professional. I really appreciated his patience and staying late on a Friday night to help me get a great deal on the right SUV for More

by tjrou22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 06, 2024

Friendly employees - Quick service - My car was done but no one came to get me More

by Bradberry912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Jun 06, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 06, 2024

The top notch service team is the sole reason I do business with Vision Hyundai. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
Jun 06, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 05, 2024

They were very good at servicing my car and I didnt have to wait longT Tyler is the best he always makes sure that my car is up to date on what ever sevice is needed More

by TNT9903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
June 05, 2024

Always friendly and good in notifications on recalls. Helpful and courteous Clean facility.Gopd explanation of any problems found in inspection. More

by TRAVELINGTHREADS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart
June 04, 2024

Service was great and I didn't wait to long. Technician was efficient and friendly More

by JGRUMP63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
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