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Vision Hyundai Henrietta Rochester

Rochester, NY

4.5
1,119 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,119 reviews

July 25, 2024

Staff is always great and the service is always complete in a timely manner and with transparency. More

by gguagliardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate B
July 19, 2024

I was very happy with my service. I was able to get in quickly and the problem was diagnosed and fixed quickly. The staff is professional. This is the third time I’ve waited for my ve More

by Bg28811
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
July 19, 2024

Very pleased with service , Gentleman were very courteous & knowledgeable.Had me in & out in no time. Did not have to wait they were right on time to service my vehicle too. More

by nana.carolbritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hazzard Jr, Tylor Barnhart
July 01, 2024

I’ve always had a good experience here until you took away my free oil changes. I am driving the third Hyundai Sonata that I have owned and bought from this dealership- I have been very happy with each o More

by DEBRAPARENT18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart
Jul 02, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for bringing this to our attention, Debra. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 27, 2024

I had my first inspection on my Tucson. The service was very prompt and efficient. More

by mblacagnina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 25, 2024

The staff are very helpful and knowledgeable. The building is clean and inviting everything is accessible. More

by dmk65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 20, 2024

I bought my car brand new 6 months ago, never had an issue with it whatsoever. But I took it in to Vision Hyundai Henrietta to use one of my free oil changes that they offered. After 2 hours, they final More

by cam.fiorani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Melino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart
Jun 20, 2024 -

Vision Hyundai Henrietta Rochester responded

We value and appreciate your business, Cam. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 19, 2024

Every time I come there, he is very welcoming. He understands my situation and he always goes the extra mile to make sure everything that was wrong with my car gets fixed at an affordable price. More

by Raidernation83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
Jun 20, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 19, 2024

I love tylor he’s awesome always gets me right and treats me with kindness and love More

by Amber J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart
Jun 20, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 19, 2024

Great experience told me it would take an hour for my 8000 mile service and it was exactly an hour. More

by kevin.fady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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