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Vision Hyundai Henrietta Rochester
Rochester, NY
1,116 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts.
But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,116 reviews
August 24, 2024
Check in was easy I was there less than hr for oil change. Now I know my car is ready for return trip to FL change. Now I know my car is ready for return trip to FL More
by karenjay505
Verified Customer
August 24, 2024
The service department works hard to troubleshoot problems that I have had with my car. Everything is now running perfectly. problems that I have had with my car. Everything is now running perfectly. More
by jrf
Employees Worked With
August 23, 2024
I was very pleased with the work done on my car and the time taken to do it time taken to do it More
by gabi070408
Employees Worked With
August 23, 2024
The dealership was able to get me in at a convenient day and time and for that I say thank you. and time and for that I say thank you. More
by JGAINEY330
Employees Worked With
August 23, 2024
The service that I received from Hyundai was good. The waiting area a little uncomfortable. Could have had hot beverages available. The waiting area a little uncomfortable. Could have had hot beverages available. More
by ccallahan11
August 23, 2024
Technicians seemed disgruntled, salesman and cashier talking with 3 customers waiting with no acknowledgment while the salesman at the counter was singing and dancing to the music. Service manager infor talking with 3 customers waiting with no acknowledgment while the salesman at the counter was singing and dancing to the music. Service manager informed me on arrival that they did not have inspection tags and waiting for fed ex delivery and would call me by 3pm to update. I did not receive a call. I called at 4pm to be informed that the vehicle will be done at 5pm when I dropped off at 10:30am. Now I have to make a return trip for the nys inspection which I was hoping to have completed with my scheduled appointment. Lacking customer service and creating inconveniences for myself. I’m beginning to lose faith with vision Henrietta dealership. More
by ryanmckinley
August 22, 2024
i'm not sure if i no peoples names, but everyone was very helpful. i am lending my car to my daughter in syracuse, but when i get it back, i will have it servesed by you. helpful. i am lending my car to my daughter in syracuse, but when i get it back, i will have it servesed by you. More
by KENH10
Employees Worked With
August 20, 2024
I STRUGGLE getting anyone to answer a phone anywhere here, including the service department and the sales department. It takes days to get a return phone call. However, whenever I get to the servic here, including the service department and the sales department. It takes days to get a return phone call. However, whenever I get to the service desk, Matt M and Matt C are ALWAYS empathetic, attentive, and caring. They value my limited availability and time. I consistently leave the service desk happy. More
by PLJKOMO
August 18, 2024
Matt and his team always do a great job serving my car I love Hyundai just cannot afford a new one yet. It’s my 3rd Hyundai. love Hyundai just cannot afford a new one yet. It’s my 3rd Hyundai. More
by SHERRY430
Employees Worked With
August 18, 2024
Courteous, polite, and efficient. There is not much more to say but thank you. I was not pleased with the girl I spoke to when I first set up an appointment. She was not helpful!!! There is not much more to say but thank you. I was not pleased with the girl I spoke to when I first set up an appointment. She was not helpful!!! More
by GEORGIAJAKAUB
