
Vision Hyundai Henrietta Rochester
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Matt and the service team at Vision Henrietta did an excellent job with my 2022 Elantra Hybrid Blue. Everything was completed professionally and on time. excellent job with my 2022 Elantra Hybrid Blue. Everything was completed professionally and on time. More
Create service from matt was in commutation with me the hole process great customer service hole process great customer service More
**Dishonest Bait and Switch: Stay Away! ** If I could give *ZERO* stars, I would! Vision Hyundai of Rochester, NY, is a perfect example of deceptive and unethical business practices. They ** If I could give *ZERO* stars, I would! Vision Hyundai of Rochester, NY, is a perfect example of deceptive and unethical business practices. They sent out a mailer advertising a $29.99 oil change, and their website *still* showed the same deal when I checked. But when I arrived at their service department, I was told that the deal “wasn't valid” anymore and the actual price was $79.99 because “the price of oil has risen.” Seriously? They refused to honor their own mailer *and* the price advertised on their website, leaving me feeling like this was a classic bait-and-switch situation. If they can't even honor something as simple as an oil change, I can't imagine trusting them with anything bigger. It's incredibly frustrating to take time out of my day only to be lied to and disrespected. I promptly walked out and took my business elsewhere, and I strongly suggest anyone reading this do the same. Don't waste your time or money with Vision Hyundai of Henrietta. If they won’t honor their own promotions, what else are they cutting corners on? Save yourself the headache and go somewhere that values their customers and their word! More
Appreciate all the help from the service department manager regarding our cars issue, along with his team, will recommend hyundai service department to anyone needing help. Thanks again Service Depart manager regarding our cars issue, along with his team, will recommend hyundai service department to anyone needing help. Thanks again Service Department 💪 More
Got me in and out pretty quickly for my software update. I guess I don't get the full vehicle inspection for that service I guess I don't get the full vehicle inspection for that service More
I was visiting from Florida and drive a Palisade. I had an engine problem and Brandon in service and the parts department had my car repaired and on the road the next day. I am very pleased with th I had an engine problem and Brandon in service and the parts department had my car repaired and on the road the next day. I am very pleased with the service. More
I was happily surprised that they were able to squeeze me in for an oil change and inspection. in for an oil change and inspection. More
Scheduling an appointment very frustrating. Wrong person, wrong vehicle and multiple messages from Buick and gmc about selling my car. Wrong person, wrong vehicle and multiple messages from Buick and gmc about selling my car. More
Great service. Tylor was very professional and patient! The whole department was very helpful and answered every question. Tylor was very professional and patient! The whole department was very helpful and answered every question. More