![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Vision Hyundai Henrietta Rochester
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,091 reviews
Sales Reps Suck but the Service Reps are Phenomenal. Won't buy another car here but will comeback for service here. Won't buy another car here but will comeback for service here. More
Best service experience! Nice and humble customer service and server ! Very caring and responsive and respectful! Great job Nice and humble customer service and server ! Very caring and responsive and respectful! Great job More
I like the service and the people there are very nice and polite and attentive polite and attentive More
Convenient, service advisor listend to my concerns and addressed them one by one. The work was done as promised at the time it was promised. addressed them one by one. The work was done as promised at the time it was promised. More
I find the service department to always be friendly and helpful. I have never been disappointed helpful. I have never been disappointed More
Check in was easy I was there less than hr for oil change. Now I know my car is ready for return trip to FL change. Now I know my car is ready for return trip to FL More
The service department works hard to troubleshoot problems that I have had with my car. Everything is now running perfectly. problems that I have had with my car. Everything is now running perfectly. More
I was very pleased with the work done on my car and the time taken to do it time taken to do it More
The service that I received from Hyundai was good. The waiting area a little uncomfortable. Could have had hot beverages available. The waiting area a little uncomfortable. Could have had hot beverages available. More
Technicians seemed disgruntled, salesman and cashier talking with 3 customers waiting with no acknowledgment while the salesman at the counter was singing and dancing to the music. Service manager infor talking with 3 customers waiting with no acknowledgment while the salesman at the counter was singing and dancing to the music. Service manager informed me on arrival that they did not have inspection tags and waiting for fed ex delivery and would call me by 3pm to update. I did not receive a call. I called at 4pm to be informed that the vehicle will be done at 5pm when I dropped off at 10:30am. Now I have to make a return trip for the nys inspection which I was hoping to have completed with my scheduled appointment. Lacking customer service and creating inconveniences for myself. I’m beginning to lose faith with vision Henrietta dealership. More