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Vision Hyundai Henrietta Rochester

Rochester, NY

4.5
1,091 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,091 reviews

February 06, 2025

Great service very quick and professional. was in and out as scheduled.thank you great job More

by jpy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

My experience at vision was terrible and how is it that I have a warranty with your company but paid xxxx near 500 buck for a xxxxing air filter? Please explain that because I'm going to have my attorney loo More

by wwiggins88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew M.
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

The customer service is professional and kind and the service department works with you to schedule a time that is most convenient. More

by bsera1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Friendly and listened to my concerns. Though the waiting area is being remodeled there was ample space More

by NOREENBYRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Bradoc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 26, 2025

Very professional and honest. I will always recommend them to my family and friends. I trust all of them. More

by maggs4ever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Finnefrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 26, 2025

Wife and I had a wonderful experience purchasing a used vehicle from Vision. Our salesman Eric was great! More

by fatpat611
Recommend Dealer
Yes
Employees Worked With
Eric Finnefrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 25, 2025

Vision Hyundai Henrietta Service Department is under construction, but very friendly and helpful despite having to deal with construction. We appreciate this a lot! More

by DirSigSpec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 24, 2025

I always expect great customer service in parts dept and the service dept and have never been disappojnted More

by ANNV1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 21, 2025

I came in for a NYS inspection and new wipers + a overall check of the car; this all went well. Two days before my appointment, however, I was sent a text that offered a car for me to use during my wait t More

by MICHELLE3BOYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Jan 23, 2025 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 17, 2025

Excellent and swift resolution with multiple options presented, including one that didn’t price gouge More

by kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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