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This rating includes all service center reviews, with more weight given to recent reviews.
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2,696 Reviews of Vera Cadillac - Service Center
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April 08, 2021
Good experience in the service department. Representatives were very helpful and courteous. We were offered water and a place to sit and wait comfortably. Service was explained Representatives were very helpful and courteous. We were offered water and a place to sit and wait comfortably. Service was explained More
by aliciadadan
Verified CustomerEmployees Worked With
Mike and Chris in service
April 08, 2021
Your service advisor Ivette was the best part of the visit. She handles everything professionally and makes sure she keeps you updated! She is GREAT visit. She handles everything professionally and makes sure she keeps you updated! She is GREAT More
by jhinds829
Employees Worked With
Ivette Diaz
April 08, 2021
You should hire more managers like Gus. He is very professional dealing with customers. In the 12 years dealing with this Vera Cadillac, he always listens, handles and solves any issues that you have. professional dealing with customers. In the 12 years dealing with this Vera Cadillac, he always listens, handles and solves any issues that you have. Thank you, More
by LILLIANFRONTELA
Employees Worked With
Other Employees :
Richard from the car rental department and Frank from Body Shop (5 stars both).
April 07, 2021
I love Vera Cadillac! They always take care of me. Wonderful service department all around! They are honest and get the job done quickly!!! A+++ Wonderful service department all around! They are honest and get the job done quickly!!! A+++ More
by MICHELLEFAU
Employees Worked With
Mike
April 07, 2021
I was very satisfied with my service. I was there less than an hour . Thanks. My service representative Mikell was friendly and professional. Thanks again. than an hour . Thanks. My service representative Mikell was friendly and professional. Thanks again. More
by Kay72737
Employees Worked With
Mikell
April 07, 2021
I love the service of Vera Cadillac Sales and Service! I always receive above average service. I will always recommend Vera Cadillac! I made the best decision when I choose my Cadillac!🥰 always receive above average service. I will always recommend Vera Cadillac! I made the best decision when I choose my Cadillac!🥰 More
by mylineonfire
Employees Worked With
Karen and Gabriella
April 07, 2021
I always feel like I’m getting a world class experience when I have my car serviced at Vera! I trust them with my vehicle and their all their advice. It makes it easier when you know you can send your veh when I have my car serviced at Vera! I trust them with my vehicle and their all their advice. It makes it easier when you know you can send your vehicle to a place that will fix it right and not over charge you. More
by B.HUMBLES
Employees Worked With
Giovanni
April 07, 2021
Service on my car was done in a timely manner. I was greeted politely and assisted by Nestor. Nestor and other staff were professional and helpful. greeted politely and assisted by Nestor. Nestor and other staff were professional and helpful. More
by amparo.carrera
Employees Worked With
Nestor in service department
April 06, 2021
Mike and Chris in Service were very helpful and courteous . They explained what they did and taught me to use the little compressor in the trunk . They explained what they did and taught me to use the little compressor in the trunk More
by aliciadadan
Employees Worked With
Mike and Chris in service dept.
