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Vera Cadillac
Pembroke Pines, FL
3,458 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 PM - 9:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday 11:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 7:30 PM - 6:00 PM
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Showing 3,458 reviews
April 16, 2024
Nestor was pleasant and very knowledgeable, making for an exceptional customer service experience. He explained the entire process and arranged concierge service while my car was being serviced. exceptional customer service experience. He explained the entire process and arranged concierge service while my car was being serviced. More
by fhoskin
Verified CustomerEmployees Worked With
none cab't rate dept that I did not deal with
April 16, 2024
Excellent service. Gio Rubio, my service advisor was fantastic. The experience there makes me just want to keep buying vehicles there. Gio Rubio, my service advisor was fantastic. The experience there makes me just want to keep buying vehicles there. More
by gsanti072
Employees Worked With
Giovani Rubio
April 14, 2024
Edwin did a great job. He was on target with my needs and he listened to my concerns. He documented everything I said and he followed up with me as needed. He was on target with my needs and he listened to my concerns. He documented everything I said and he followed up with me as needed. More
by KPK
Employees Worked With
Edwin
April 12, 2024
Alec was my service manager, he is a very nice guy, very professional and understanding, I would recommend him to anyone 🙏❤️❤️ professional and understanding, I would recommend him to anyone 🙏❤️❤️ More
by PAULETTEJUMI93
Employees Worked With
April 12, 2024
Amazing experience, Great purchase and awesome customer service, Chad Robinson and Leor Zvi are the best! service, Chad Robinson and Leor Zvi are the best! More
by mzuparov84
April 11, 2024
Very customer friendly and appreciative the show me around their showroom offer me water and food around their showroom offer me water and food More
by sanchezheriberto50
April 11, 2024
Very satisfied with the service department. , went in for a service xx and was out in no time. Personnel was very cordial . Would recommend 100%. , went in for a service xx and was out in no time. Personnel was very cordial . Would recommend 100%. More
by ENRIQUE_COLON
Employees Worked With
Service department
April 11, 2024
The dealer overall was very accommodating and all parties handled the sale professionally and they were honest with all ussues handled the sale professionally and they were honest with all ussues More
by hcohen
April 11, 2024
Moises Ceballos was extremely responsive, definitely went above and beyond and made the transaction enjoyable and smooth. Would definitely recommend. above and beyond and made the transaction enjoyable and smooth. Would definitely recommend. More
by dskendall
Employees Worked With
April 10, 2024
I had a bad experience/horrible misunderstanding with my rep David quoting/charges. He called explained details of diagnosis. I declined the repairs agreeing to pay the cost of $310. He called me back stati rep David quoting/charges. He called explained details of diagnosis. I declined the repairs agreeing to pay the cost of $310. He called me back stating my total cost would be $775 adding a labor fee. He apologized stating he read the wrong invoice when he originally told me $310. I had a panic attack over the amount with zero repairs. I left my job and had a friend go with me to go get my car. On my way there David calls back and says he spoke with his manager and they would lower the cost to $620. I told him that was not acceptable I want to speak with his manager when I get there. When I arrived I let my friend talk to David because my mind was not calm 😡. We insisted to speak with the manager! He goes to his manager and they settle with me paying $310 for the diagnostic fee. More
by BLESSINGS2CLOVIA
Employees Worked With
David Headley
