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Vera Cadillac

Pembroke Pines, FL

4.8
3,522 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,522 reviews

April 24, 2021

This dealership has a great service center. I take my CTS here for service not only because I purchased it here but because the service is top notch. Thank you Gustavo for taking the time to greet me. Y More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2021 -

Vera Cadillac responded

Hi, thanks for your praise and kind comments about Gustavo. Thank you again for choosing Vera Cadillac Buick GMC and we hope to see you again.

April 23, 2021

The best dealership in the world I have a great experience thanks to Mr. Eric he help me with the Knowledge about my car And a very good price to fix it thank you so much Mr. Eric and vera Cadillac More

by David walters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Eric
Apr 23, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference and for the shout out for Eric! Have a great weekend.

Apr 23, 2021 -

Vera Cadillac responded

Hi there, thank you so much for your positive comments about Vera Cadillac Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 23, 2021

The service advisors are amazing but service shop don’t seem to fix my problem, I’ve been having transmission issues, the first time that it needed a transmission oil change, the second time they said they More

by Alfredo55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 23, 2021 -

Vera Cadillac responded

Thank you for the feedback. We set a high standard for both the quality of our work and our level of customer service, and are disappointed that your experience with us was not up to par. We would like the opportunity to speak with you to discuss the work performed on your vehicle. Please contact our Service Manager, Leo Pena at 954-517-7842. He’s looking forward to speaking with you.

Apr 23, 2021 -

Vera Cadillac responded

Hello, we appreciate you taking the time to leave us this feedback. Take care!

April 23, 2021

it has good service people are friendly excellent work fast in general details I like the dealer When they give you a car, it's best, you don't run out of a vehicle to do your things More

by paulolands29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez
Apr 23, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great weekend.

April 23, 2021

The team at Vera is amazing! They work hard and efficiently. I felt like I was working with friends. Their goal was to make me happy with the vehicle I was buying. More

by MONICATURNBULL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torres Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
Apr 23, 2021 -

Vera Cadillac responded

Congratulations on your new vehicle purchase and thank you for sharing your experience with the Vera Difference. We hope you enjoy your new vehicle. Remember to come back for your first oil change.

April 23, 2021

These guys where GREAT! We must of looked at 6 or more trucks TJ never made us feel like we weren't family. I will definitely refer friends and family to Vera. Chris and TJ where amazing. More

by BULL3264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torres Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
Apr 24, 2021 -

Vera Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!

April 23, 2021

Conrad was extremely helpful as always. He’s a big reason I keep coming back. Great service! I especially love the rental car service it’s a big help as well. More

by MACKONTHERADIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad
Apr 24, 2021 -

Vera Cadillac responded

Hi, thanks for your praise and kind comments about Conrad. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 23, 2021

Alejandro in the Service Department is always very courteous and respectful. He also follows up with a phone call every step. Thank you very much. More

by sufe03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexandro
Apr 25, 2021 -

Vera Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Vera Cadillac Buick GMC. We sincerely value your business and look forward to your next visit!

April 23, 2021

I could not be more please and satisfy with the service. Starting with easy and fast website appointment, to the email remainder. The service advisor superb, with the attentiveness, cordial and professi More

by Odi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivette Diaz
Apr 24, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 22, 2021

All the times that I have needed a service or have had any questions I have been received in a professional way , quite quickly, in summary I have been satisfied, thank you. More

by Mrivas004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Vera Cadillac responded

Thank you for your continued business and for taking the time to leave us a review. Have a great weekend.

Apr 23, 2021 -

Vera Cadillac responded

Hi, we're glad everything was completed quickly! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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