Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,436 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
Contact Dealership
View Awards

300 South University Drive

Pembroke Pines, FL

33025

Directions

By Type

Showing 3,436 reviews

October 10, 2024

Everyone there is so nice and very professional the dealership is very clean and offers you coffee and drinks and snacks and they made sure me and my niece was comfortable More

by shandras65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad in the service dept was a great help he made sure I had a curtesy vehicle to go to work
Report | Print
Oct 12, 2024 -

Vera Cadillac responded

Shandras, Thank you for choosing Vera Cadillac. Your service feedback and rating mean a lot to us. We're glad Conrad was able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

October 09, 2024

Todo excelente y muy profesionales. . estoy satisfecho y lo recomiendo a otros amigos para negocios en lo adelante More

by raul11decolon
Recommend Dealer
Yes
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamel Bicelis Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

October 08, 2024

Salesman was great, finance guy was extremely unprofessional. Did not do business with the company strictly because of him. Bought a Cadillac from a different Cadillac dealer. More

by Aw
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Torres Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Vera Cadillac responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Experience The Vera Difference Jorge Morales General Sales Manager

October 08, 2024

Giovanni is the best! Take care and attention to your car top of the line. Highly recommended More

by elyoja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Report | Print
Oct 09, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear that Giovanni and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

October 08, 2024

I have always worked Conrad my service advisor is the best!! Vera Cadillac always exceeds my expectations. More

by eddyperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez
Report | Print
Oct 09, 2024 -

Vera Cadillac responded

Thank you, Eddy, for taking the time to share your thoughts on working with Conrad and our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

October 08, 2024

Clean and presents it will. Most of the employees I have worked with seem to be friendly and helpful. More

by jose_lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Vera Cadillac responded

Thank you, Jose, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

October 07, 2024

Spectacular service and communication Christopher always keep me updated on my vehicle service by text message More

by belquis2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Oct 07, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

October 07, 2024

Shawn provided excellent services. He was very patient, showed me several options and answered lots of questions that made me more confident to make a final purchase decision. Shawn wa More

by flavio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Muciek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Vera Cadillac responded

Flavio, It's great to hear that Shawn was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

October 07, 2024

Jose Otero was a fantastic, honest and great salesperson. He found the car we wanted, got it, seedlessly drove away in less then 72hrs of a phone call. The experience was the BEST EVER! More

by DEBBIEV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Vera Cadillac responded

Thank you, Debbie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again. Experience The Vera Difference Jorge Morales General Sales Manager

October 06, 2024

José Denis’ service was outstanding. He was honest and straightforward, respectful and patient. We were very pleased with our purchase. More

by jbrconstructionmiami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Vera Cadillac responded

Thanks for sharing your thoughts about your great experience with Jose here at Vera Cadillac. Congratulations on your new purchase! We look forward to serving you in the future. Experience The Vera Difference Jorge Morales General Sales Manager

1
...
20
21
22
...
344