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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,435 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,435 reviews

November 14, 2024

Giovanni my favorite service person like always has been GREAT WITH HELPING ME . I always recommend him More

by DAVID.RODRIGUEZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Nov 15, 2024 -

Vera Cadillac responded

Thank you, David! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

November 14, 2024

I recently purchased a Cadillac Lyriq with this dealership and my experience was beyond my expectations. First I would like to start off by thanking my sales representatives Gus Guerra and Chad for More

by edward24_7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Vera Cadillac responded

Thank you for your very kind review, Edward. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. We hope you enjoy your new Lyriq! Experience The Vera Difference Jorge Morales General Sales Manager

November 13, 2024

My first experience with the Service Department at Vera Cadillac. All I can say is that David and the entire left an excellent first impression! Definitely Customer Service at its best! Vera did not miss More

by maiteaguilera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Service Department
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Nov 14, 2024 -

Vera Cadillac responded

Maitea, Thank you for the kind words for our service department! We look forward to sharing your compliments with David and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

November 13, 2024

Excellent attention received from Rafael and Gabino, delighted with the place and the efficiency of the staff More

by alisetrabelo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giuseppe Higuera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Vera Cadillac responded

Alise, Thank you for taking the time to write this review and let Rafael, Gabino, and our team know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Vera Cadillac are glad to have you as a customer. Experience The Vera Difference Jorge Morales General Sales Manager

November 11, 2024

Both sales team and service advisor are Attentive and provide a very professional service. They really made me feel heard. More

by MARCOS0224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Nov 12, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

November 11, 2024

I had a wonderful experience. Carlos Caballero, Moises and Ulises made sure we were accommodating properly More

by ErikB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Ceballos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Erik, please let us know. Experience The Vera Difference Jorge Morales General Sales Manager

November 10, 2024

Thank you Anwar Johnson for all your assistance getting both of my trucks serviced today More

by rodriguez2359
Recommend Dealer
Yes
Employees Worked With
Kamel Bicelis Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anwar Johnson
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Nov 10, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anwar met your service expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

November 10, 2024

Me trataron a mi y a mi esposa muy bien (Fue excelente el servicio) Estamos contenyos More

by alvarenga0332
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joan Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Jorge Morales General Sales Manager

November 09, 2024

Amazing service and Jean has great follow up. I would recommend Jean all the time More

by e_santurio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Rasmijn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giuseppe Higuera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2024 -

Vera Cadillac responded

Thank you so much for your wonderful review! We are thrilled that Jean had the opportunity to provide you with great service. We thank you for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

November 08, 2024

We just bought our first car from Vera and what a wonderful experience. Eddie C. and the whole team was amazing . Within a few hours everything was complete, No negotiation was needed as they gave us More

by Mike-tax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Collazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2024 -

Vera Cadillac responded

Mike, Thank you so much for your excellent review! We are so glad that Eddie and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Jorge Morales General Sales Manager

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