VanDevere Kia

Purchased a used SUV from Atlanta, which required much honesty and disclosure from the dealer. Over 3 weeks and speaking to 2 different salesman and the service manager I was confident in flying from Atla honesty and disclosure from the dealer. Over 3 weeks and speaking to 2 different salesman and the service manager I was confident in flying from Atlanta to Akron to purchase the car. There were a couple hang ups, 1st the salesman agreed to provide a second key. Once my credit was run (well over 700) they owner decided there was no longer enough profit to provide a key. The listing said premium sound system and auto start, neither were true. They offered to send $150 after proof of install. So my mistake I continued with the purchase, now knowing questionable character. I really liked the 2nd salesman and believed he was serving my interest and did not want the him to be punished for the owners decisions. I arrive at the airport and see the car. Looking it over, here is what was not disclosed; the head rest was broken, 2 other headrest lead leather was untucked from the trim, the headliner was separating from the sunroof, there was a 1/2" cut in the headliner in another place, no floor mats, burnt out blinker. Keep in mind I was told this went through a multi-point inspection (but the blinker and air filter were never checked) So a last minute flight home with hotel was over $500, so I proceeded. The car was under warranty so I figured much would be covered at local dealer. Not the case, the leather is aftermarket. So the 3 headrest have to go to a auto trim at a cost of over $400. Prior to purchasing I spoke to the service manager about the multi point inspection, I was told front brakes are 10mm and rear 8mm. My local dealer said front brakes are 6mm and rear 7mm. The final resolution with VanDevere was there is nothing we can do for you. So $265 for the Key, $96 for oil change, air filter and light bulb, and a pending trim to aftermarket trim shop to repair headrest and separating leather $400, floor mats $225, I will the car that was represented to me when I started the buying process. More

5-15-13 We came into VanDevere to look at a used 5-15-13 We came into VanDevere to look at a used vehicle and Tyler did everything he could to find out what we wanted and to find something that ma 5-15-13 We came into VanDevere to look at a used vehicle and Tyler did everything he could to find out what we wanted and to find something that matched our needs. He did a great job and made our experience a very pleasant one. We found a vehicle we liked and Tyler helped make it happen. We were impressed with his approach and he was the reason we decided to buy from VanDevere. We were very happy with the overall experience and want to commend Tyler for his HELP and persistence in making it possible for us to deal with VanDevere. Sincerely, Vince and Sandra Rooney More

We were looking to replace my son's car after an accident. We found what we wanted on-line 2 hours away in another state. We called the dealership and spoke with Tyler. He was very helpful and in accident. We found what we wanted on-line 2 hours away in another state. We called the dealership and spoke with Tyler. He was very helpful and invited us to come take a look at the car. Scheduling for us is not easy, but Tyler worked with us and couldn't have been any more patient and accommodating. We test drove the car and a week later after insurance settled our claim my son is driving home in the Soul he wanted. I would recommend Tyler to anyone looking for a new or used car. Thanks, Tyler. More

Randy was a great guy, really nice and he knew what he was doin, I now have an awesome car to drive. I enjoyed my time at kia VanDevere. Thanks randy! was doin, I now have an awesome car to drive. I enjoyed my time at kia VanDevere. Thanks randy! More

Tina & Mack were so great to work with! They did everything they could to make the process stress free. Tina was very thorough and Mack did everything he could to make sure I walked out of the deale everything they could to make the process stress free. Tina was very thorough and Mack did everything he could to make sure I walked out of the dealership with the car I wanted. I could not have asked for a better experience. More

VanDevere Kia, Mike Robinson and the rest of the gang were a pleasure to deal with. I will definitely be returning for my next vehicle!!! Mike got me the right car at the right price!I will definitely te were a pleasure to deal with. I will definitely be returning for my next vehicle!!! Mike got me the right car at the right price!I will definitely tell friends and family about this VanDevere Auto Group, in fact, one is already in the process of finding a new vehicle here!!! Mike and the rest of the group, thanks so much for all of your hard work!!! More

Ron Brunty and Tina Procaccini should be considered the Dream Team! They were so helpful in making our vehicle purchase stress FREE. Never would I believe that our experience in buying a car could be so fu Dream Team! They were so helpful in making our vehicle purchase stress FREE. Never would I believe that our experience in buying a car could be so fun. They really know how to make you feel at home and at ease. They knew what we were looking for, and they delivered. The price, the car, the reassurance that they really cared about us as customers. I will forever recommend Vandaveere Kia, Tina Procaccini, and Ron Brunty to anyone and everyone looking for a new car. Thank you again!!! More

I would recommend Mike to anyone looking to purchase a vehicle. I was nervous about the entire process and he was very knowledgeable, friendly and treated me with respect. He worked hard to find a car tha vehicle. I was nervous about the entire process and he was very knowledgeable, friendly and treated me with respect. He worked hard to find a car that met my needs and wants and made the process and end result a great one! More

RJ was personable and helpful throughout the process of purchasing the car I wanted. I appreciate his time and staying passed closing to complete this transaction. purchasing the car I wanted. I appreciate his time and staying passed closing to complete this transaction. More

From the moment we walked in, we were lied to and even though from a web chat, phone call and through the introduction they knew we were interested in a used Soul, they showed us every new they had instea though from a web chat, phone call and through the introduction they knew we were interested in a used Soul, they showed us every new they had instead. For three hours we endured side stepping, being left alone and then shown what we did not want to see. When we insisted on seeing what we came in for, we found that their internet site was a joke as the two vehicles we made sure to point out, were NOT as the website described and then, when we pointed that out, they said negated the blame to something called I T, even though the Vandevere is all over the site. Needless to say, by the time we left, the so called Christian Dealership was showing anything but Christian charity and love and I have to say that when my wife and I started to speak up for ourselves, The way all the salesmen appeared around us was very impressive. I mean I may still be a big man at 56, but with my hip out, holding onto a cane and in pain, I really don't think I gave off any kind of threatening impression, at least none that would require seven good size salesmen to appear for the first time since we got there. If you shop Vandevere auto, be very careful and watch your pocketbook. More