VanDevere Kia

I went into the service center because of an issue with my car mirror. I talked to Joe on the phone before I came in and he told me to ask for him when I arrived. Every time I go in there I am greeted prom my car mirror. I talked to Joe on the phone before I came in and he told me to ask for him when I arrived. Every time I go in there I am greeted promptly and everybody seems to be in a great mood. Joe has always been extremely helpful and gives wonderful service. You can tell he enjoys his job. I've never met Mike before, but he got me set up; and then he and Lisa took the time to make me feel welcome and talk to me while I was waiting. The service was quick as usual. I never have any issues when I go in there. I definitely think that this is the best dealership around! More

Came to Kia with certain features in mind and Tom Fiala found the car for me. Very friendly and funny. He knows the car and helped me sync everything to the car. Would recommend him and the dealership. found the car for me. Very friendly and funny. He knows the car and helped me sync everything to the car. Would recommend him and the dealership. Denise Longstreth More

Doug was great. He was very thorough in explaining every detail about the car, the buying process, and the advantages of purchasing a vehicle with VanDevere. Doug was successful in locating the exact vehicl detail about the car, the buying process, and the advantages of purchasing a vehicle with VanDevere. Doug was successful in locating the exact vehicle we wanted. He was a pleasure to work with, very comical and was very attentive, always offering us something to eat or drink. More

We had an excellent experience! We were in and out with our new vehicle in two hours! The customer service was excellent and was unlike other dealers we've worked with in the past. our new vehicle in two hours! The customer service was excellent and was unlike other dealers we've worked with in the past. More

Tyler was extremely helpful and answered all of the questions we had. I have a had a great experience at Vandevere and will recommend every one to purchase a car from here and direct them to Tyler! Tha questions we had. I have a had a great experience at Vandevere and will recommend every one to purchase a car from here and direct them to Tyler! Thank you for all of your help Tyler!! More

My initial contact with Tyler was via text messages, he was pleasant and informative. Upon arriving at the dealership, which happens to be a 5 hour drive from my home, Tyler greeted us at the door and sho was pleasant and informative. Upon arriving at the dealership, which happens to be a 5 hour drive from my home, Tyler greeted us at the door and showed us the car I had been looking for and all its fantastic options. We were so very impressed with Tyler Mark & Najwa Wimmer More

Purchased a used SUV from Atlanta, which required much honesty and disclosure from the dealer. Over 3 weeks and speaking to 2 different salesman and the service manager I was confident in flying from Atla honesty and disclosure from the dealer. Over 3 weeks and speaking to 2 different salesman and the service manager I was confident in flying from Atlanta to Akron to purchase the car. There were a couple hang ups, 1st the salesman agreed to provide a second key. Once my credit was run (well over 700) they owner decided there was no longer enough profit to provide a key. The listing said premium sound system and auto start, neither were true. They offered to send $150 after proof of install. So my mistake I continued with the purchase, now knowing questionable character. I really liked the 2nd salesman and believed he was serving my interest and did not want the him to be punished for the owners decisions. I arrive at the airport and see the car. Looking it over, here is what was not disclosed; the head rest was broken, 2 other headrest lead leather was untucked from the trim, the headliner was separating from the sunroof, there was a 1/2" cut in the headliner in another place, no floor mats, burnt out blinker. Keep in mind I was told this went through a multi-point inspection (but the blinker and air filter were never checked) So a last minute flight home with hotel was over $500, so I proceeded. The car was under warranty so I figured much would be covered at local dealer. Not the case, the leather is aftermarket. So the 3 headrest have to go to a auto trim at a cost of over $400. Prior to purchasing I spoke to the service manager about the multi point inspection, I was told front brakes are 10mm and rear 8mm. My local dealer said front brakes are 6mm and rear 7mm. The final resolution with VanDevere was there is nothing we can do for you. So $265 for the Key, $96 for oil change, air filter and light bulb, and a pending trim to aftermarket trim shop to repair headrest and separating leather $400, floor mats $225, I will the car that was represented to me when I started the buying process. More

5-15-13 We came into VanDevere to look at a used 5-15-13 We came into VanDevere to look at a used vehicle and Tyler did everything he could to find out what we wanted and to find something that ma 5-15-13 We came into VanDevere to look at a used vehicle and Tyler did everything he could to find out what we wanted and to find something that matched our needs. He did a great job and made our experience a very pleasant one. We found a vehicle we liked and Tyler helped make it happen. We were impressed with his approach and he was the reason we decided to buy from VanDevere. We were very happy with the overall experience and want to commend Tyler for his HELP and persistence in making it possible for us to deal with VanDevere. Sincerely, Vince and Sandra Rooney More

We were looking to replace my son's car after an accident. We found what we wanted on-line 2 hours away in another state. We called the dealership and spoke with Tyler. He was very helpful and in accident. We found what we wanted on-line 2 hours away in another state. We called the dealership and spoke with Tyler. He was very helpful and invited us to come take a look at the car. Scheduling for us is not easy, but Tyler worked with us and couldn't have been any more patient and accommodating. We test drove the car and a week later after insurance settled our claim my son is driving home in the Soul he wanted. I would recommend Tyler to anyone looking for a new or used car. Thanks, Tyler. More

Randy was a great guy, really nice and he knew what he was doin, I now have an awesome car to drive. I enjoyed my time at kia VanDevere. Thanks randy! was doin, I now have an awesome car to drive. I enjoyed my time at kia VanDevere. Thanks randy! More