6 Kia Dealers near 44303near 44303

Excellent customer service, friendly environment The - Nparson88

Excellent customer service, friendly environment The customer service was excellent, the salespeople were friendly and answered all my questions regarding the vehicle

I had a bad and a good experience. - Gtrcop

I had a bad and a good experience. The bad was I told the finance guy not to bother asking me about any add ons like GAP or anything else, he added a $6500 service contract and never asked if I wanted it. Unfortunately I found out after I received my finance papers in an email. I was furious. Trying to get someone on the phone is impossible they have an answering service from a foreign country and all I could do was leave a message that and I never got a call back. I had no choice but to go back in person to get this resolved. The good: I spoke with the GM, Steve, and he assured me I could cancel the service contract and get a refund, They sent an over night check to the bank and it would go against the principle balance of the loan. However, my payments stayed the same it would just be paid off sooner. So it okay whatever. I mentioned that the brakes sounded like they were grinding a little and could they look at them. Turns out they weren’t too bad but Steve said he will have them replaced anyways at no charge. All 4 brakes replaced at no cost. I was very happy about that. I feel very much better about this place now. So that’s the good and bad.

Our sales Representative was Devin, we found out he is - Devika Dyal

Our sales Representative was Devin, we found out he is new and in training. Well Devin you have our vote 💯, Devin and the Ken Ganley team went above and beyond to accommodate us. Thank you all.

Shawn Brake has always been very professional and - Locirald

Shawn Brake has always been very professional and accommodating with all service requests. I would highly recommend him.

They are always friendly and welcoming. - dance1085

They are always friendly and welcoming. I’m not a big fan of the waiting room though. They should update the waiting room

Purchased my Kia in September and had an excellent - Rosana

Purchased my Kia in September and had an excellent experience, in an out in about an hour. Recently had my first oil change, which was free and similarly, was in and out timely. Everyone was friendly, amenities were comfortable and the staff is amazing. Ask for Alex D if you’re looking to buy a car.