VanDevere Kia

Excellent Salesman!!! Mike Brown was very diligent in getting me into a vehicle that I could afford and that I needed. He was very patience and understanding of my financia Mike Brown was very diligent in getting me into a vehicle that I could afford and that I needed. He was very patience and understanding of my financial challenges. He made my dream happen!!! Go see Mike TODAY!!! More

Great Salesman! Mike Robinson was great in helping me with locating car to purchase. He found car that exceeded my expectations. He was patient, professional and hel Mike Robinson was great in helping me with locating car to purchase. He found car that exceeded my expectations. He was patient, professional and helpful! More

Blatanly lied to I went from VA to OH to buy a truck that looked great online. My biggest concern was rust and Mitch assured me that they put a coating on the frame du I went from VA to OH to buy a truck that looked great online. My biggest concern was rust and Mitch assured me that they put a coating on the frame during production to keep the rust at bay. When I got home the black all scraped off - revealing a rusted frame. My second concern was that the truck had not been used for towing. Mitch again assured me that it never had a ball in the bed or trailer hitch. After taking out the bed liner, there was indeed a ball there. At the dealership Mitch said we had no worries because they had a 5 day return policy no questions asked. When I tried to return the truck the next day the manager told me I could only EXCHANGE for something on the lot, no returns. The word More

Do not buy a car from these crooks! My name is Patrick Finney and I would like to inform people to be aware of VanDevere Kia. They sold me a brand new optima and when I picked the car up My name is Patrick Finney and I would like to inform people to be aware of VanDevere Kia. They sold me a brand new optima and when I picked the car up they told me there was a chip in the paint. I was told this is no problem and they had me sign a "we owe" work order. What they did not explain is the work order expires after 30 days. I took my car In for the first oil change and asked to have the paint fixed and they said no problem. When I picked the car up you could see the paint they used didn't match and it was bubbled up higher than the surrounding paint. At this point they assured me they would repaint the bumper. I received a call from the sales manager telling me I was out of luck because I was past the 30 days and I should be happy they tried to touch it up. Then I was told to come pick up my car. DO NOT SPEND YOUR MONEY AT VanDevere Kia!!!!!!!!!!! They are crooks selling scratched cars!!!!! More

Don't waste your time This was the most aggravating experience. I first contacted VanDevere through your website via chat. I asked specifically about an offer you had showi This was the most aggravating experience. I first contacted VanDevere through your website via chat. I asked specifically about an offer you had showing on your home page. there were no details to the offer. the online person said she would have a rep call me back. I then received a call from a Linda or Laura, I explained my situation and asked about the specifics of the advertisement. she couldn't give me a straight answer said she would have to have someone else call me back - Randy I think. So when I spoke to him I explained I have recently purchased a Kia, I was looking for one for my daughter. I explained we were in the market to make a decision within the next couple days. I then shared with him what we were looking at and what we had to put down and the monthly payment we were trying to stay within. He assured me, specifically with the show discount and the VanDevere special birthday that they could make me a deal. I clarified that if I was to take time off from my job, drive and hour to your location that I wanted to be certain we could do this deal. he assured me that would not be a problem and that they would be happy to see us. I took 1/2 day off from my job, drove 1 hr to your location, called in advance to make him aware I was on my way only to get there and be told I was going to meet the manager and then be told that instead of meeting with Randy I was now going to meet with YET another person. Patrick. At this point I was a bit upset, now I have to explain all over again what I was looking for, why I'm there, etc. where's the follow-through? What was even more priceless was the fact that you only had ONE salesman on the floor and as we started our discussion we were told that he could help us but he had other clients coming in about 30 minutes and wo More

We drove from Pittsburgh Ed Wolfe was a pleasure to work with. He walked us through the buying process in a very professional, yet friendly manner. We never felt any pressure. Ed Wolfe was a pleasure to work with. He walked us through the buying process in a very professional, yet friendly manner. We never felt any pressure. It was an overall great experience. More