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VanDevere Kia
Akron, OH
565 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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565 Reviews of VanDevere Kia
October 11, 2016
Customer Service I was very impressed with the sales service that I received at Van Devere Kia. My associate John Eskridge was diligent without being pushy. This was a I was very impressed with the sales service that I received at Van Devere Kia. My associate John Eskridge was diligent without being pushy. This was a big decision for me and I am so glad that there was no pressure to make a move that I was not comfortable with. I am looking forward to a great relationship with John and Van Devere Kia!! More
by A Stephens
Employees Worked With
John Eskridge
October 11, 2016
Got the job done Your salesman James Roberson worked hard to find exactly the car I wanted. I can tend to be very picky, But he got it done Your salesman James Roberson worked hard to find exactly the car I wanted. I can tend to be very picky, But he got it done More
by Showoff
Employees Worked With
James Roberson
October 08, 2016
A1 Service Mike Robinson and the entire staff was excellent. Mike worked very hard to get my husband and me a good deal. We came in for one car, but left with t Mike Robinson and the entire staff was excellent. Mike worked very hard to get my husband and me a good deal. We came in for one car, but left with two!! We love our cars. Thanks Mike More
by Knaffs2
Employees Worked With
The whole staff was awesome, Mike Robinson, Girrard Stewart
September 28, 2016
Good prices, friendly Great prices, Ellery was very helpful and friendly. Other salesmen also were helpful and friendly when I went back to check on a light for oil change. Great prices, Ellery was very helpful and friendly. Other salesmen also were helpful and friendly when I went back to check on a light for oil change. They have some great "extras" like free car washes, and lifetime powertrain warranty. I did, however, decline an extra warranty as it made my monthly payment higher than I wanted, and I did have to ask for that to be removed rather than given the option to add it. Depending on your car or how you feel about warranties that may or may not matter to you, and they did remove it when I asked, so I got a great price on a 2013 Civic. Good car, very clean, Ellery made sure to check and record anything that they needed to still do for the car on the "we owe" sheet. More
by SecondCivic
Employees Worked With
Ellery Moore
September 24, 2016
Service department scam I brought my car in for an oil change and three recalls. While on the lift you called to say I needed a lower left ball joint and you wanted to fix it I brought my car in for an oil change and three recalls. While on the lift you called to say I needed a lower left ball joint and you wanted to fix it while it was on the left. I said no. When I picked up the car you said both ball joints are bad. I have that in writing on the service sheet you supply. I immediately took my car to Firestone to have it checked and they said my ball joints are fine. I then took it to Liepold for another inspection and they also said the ball joints are fine. I have it in writing from both places. I then sent a report to Kia and explained that Vandivere tried to scam me. I also sent a report to the BBB. I spent several hours of my time and money because of Vandivere. I will definitely let anyone that asks to not do business with Vandivere and why. Greg Embry More
by Greg
Employees Worked With
Josh Deeks
September 14, 2016
Unethical I purchased a vehicle over a month ago from them and am still waiting for paperwork. I paid them cash upfront and in full. They told me to call the t I purchased a vehicle over a month ago from them and am still waiting for paperwork. I paid them cash upfront and in full. They told me to call the title department, I then called them and they told me it hadn't been sent over yet. I honestly don't know what to do, I do have the vehicle for what that is worth. I can't licence it. All they want is your money and to get you the xxxx out of there. I was promised a lifetime drive train warranty and then was told it didn't qualify because I was out of state. I'm really surprised they can stay open. There is a new fool born everyday and I'm one of them. More
by walter rogers
Employees Worked With
don't see name. probably fired
August 19, 2016
Train their technicians to deceive! Brought car in for repair under bumper to bumper warranty after checking to make sure it was covered only to be told that it most likely isn't. Had no Brought car in for repair under bumper to bumper warranty after checking to make sure it was covered only to be told that it most likely isn't. Had no courtesy cars, was told to go to enterprise and they would reimburse me IF the car was covered under warranty. Talk about not taking care of customers! You would think they would want repeat customers. NEVER AGAIN! More
by Kbrown
Employees Worked With
Tim Falor
August 19, 2016
It was the most plesant experience I have ever had. I dealt with a salesman named James Roberson and he was the best salesman I have ever dealt with. He was wonderful and I would definitely deal with I dealt with a salesman named James Roberson and he was the best salesman I have ever dealt with. He was wonderful and I would definitely deal with him again. More
by fredfran
Employees Worked With
James Roberson
August 04, 2016
Amazing friendly service! From the moment I walked on the lot I was impressed. I was acknowledged immediately but did not feel pressured. Marquel White was GREAT! I highly reco From the moment I walked on the lot I was impressed. I was acknowledged immediately but did not feel pressured. Marquel White was GREAT! I highly recommend him to assist you with your new purchase. He was very professional and attentive. I didn't find exactly what I wanted the first night but called me a few nights later to let me know he had a car that he thought I would be interested in. I ended up purchasing a used Kia that is like new condition. Marquel made all the necessary paperwork seem like a breeze. And he excels at multitasking! Marquel has a lot on the ball and I am so glad I had the opportunity to work with him! I would definitely purchase from VanDevere again and definitely ask for Marquel! Kudos to a great team! More
by Ohmysoulgirl
Employees Worked With
Marquel White
July 24, 2016
Great Service I traded in my 2011 Soul for a 2013 Kia Sportage, right after I bought the Sportage I noticed a crack in the Spoiler so I immediately called the deale I traded in my 2011 Soul for a 2013 Kia Sportage, right after I bought the Sportage I noticed a crack in the Spoiler so I immediately called the dealership they advised my to bring the vehicle in, which I did they said that it would be no problem it was covered under warranty. They ordered to part and it was fixed. I have always received excellent service from the guys at Vandevere Kia Service department. I recently had an oil change and I had forgotten my coupon, but they honored it anyway. I have been a loyal customer with Vandevere and will continue to do so. I am very pleased with them so far. More
by KrissyG
Employees Worked With
I forgot his name its been over a year ago
