Valley Honda
Monroeville, PA
Is this your dealership?
Filter Reviews by Keyword
By Type
409 Reviews of Valley Honda
Great Customer Service I was looking for a very specific HRV to lease. The sales team went above and beyond to find me the exact car in the color that I wanted. I was very I was looking for a very specific HRV to lease. The sales team went above and beyond to find me the exact car in the color that I wanted. I was very impressed with their dedication to help me! I would recommend this dealership. More
Rude salesman Live in the Harrisburg area and looking for a specific HRV. My husband was out in the Monroeville area and we thought he could stop and test drive the Live in the Harrisburg area and looking for a specific HRV. My husband was out in the Monroeville area and we thought he could stop and test drive the car, thinking this is the car we want. Once transferred to a salesman, I proceeded to explain that we are interested in a car, that we hoped to test drive it, and that hopefully the car could be swapped out to our local dealer. No matter what salesmen say, we have found out in the past that dealerships are more likely to take care of customers that buy from that specific dealership than buying the cheapest price somewhere else and returning locally. His response, “Why should I take time away from other customers when I’m not going to make a commission. Obviously, you’ve never worked on commission.” I’ve never experienced such rudeness from a salesman. I worked 26 years on commission in the insurance industry and always helped customers whether I made a sale or not. This salesman just lost the opportunity to make a sale to my cousin who told me that she was going to Valley Honda for a CRV. That’s how customer service and sales work. We can find this car elsewhere but I will tell my cousin about this experience. I thought Honda wanted to sell cars. More
Great Price and Customer Service Dan Lauric was a pleasure to work with. From the first exchange of emails, to the test drive, to ultimately purchasing the vehicle, Dan was nothing bu Dan Lauric was a pleasure to work with. From the first exchange of emails, to the test drive, to ultimately purchasing the vehicle, Dan was nothing but honest and professional. He secured me a price that no other dealership could beat. Through all of my interactions with him, I never once felt pressured or felt as though he was pushing to “close the deal” with me. Very knowledgeable and personable. I highly recommend Valley Honda and Dan Lauric. More
Vehicle Purchase Highly recommend Dan Lauric for your next vehicle purchase. He kept in contact with us as we decided which trim line to purchase and provided an excel Highly recommend Dan Lauric for your next vehicle purchase. He kept in contact with us as we decided which trim line to purchase and provided an excellent price. We were very satisfied with the buying experience and our new Accord. More
Very Pleased We purchased a CR-V, our first choice of a vehicle and couldn't be more pleased with the help we received from Ken Seal. He was excellent to deal wit We purchased a CR-V, our first choice of a vehicle and couldn't be more pleased with the help we received from Ken Seal. He was excellent to deal with. More
Super Happy! I've been wanting a CR-V for months, but have less than ideal credit. Ray at Valley Honda worked a miracle to get me into my dream car, and I couldn't I've been wanting a CR-V for months, but have less than ideal credit. Ray at Valley Honda worked a miracle to get me into my dream car, and I couldn't be more excited!! The process was quick and easy, the woman who I signed my paperwork with was the sweetest, and overall I had a great experience! Highly recommend this dealership and Ray! More
Awesome Dealership The car salesman know what there doing, they help you no matter what I would recommend this dealership to anybody I love my 2015 Honda Accord Coupe The car salesman know what there doing, they help you no matter what I would recommend this dealership to anybody I love my 2015 Honda Accord Coupe More
Best dealership Been buying cars here for 22 years, would not go anywhere else. Tremendous staff and managers. Family owned, been around for 100 years, they know what Been buying cars here for 22 years, would not go anywhere else. Tremendous staff and managers. Family owned, been around for 100 years, they know what they doing. More
Pleasant and Uncomplicated Buying Experience Our first visit to this dealer we were greeted by Ken Negley, He was our salesperson. Very friendly, easy to talk to, gave us the information we ne Our first visit to this dealer we were greeted by Ken Negley, He was our salesperson. Very friendly, easy to talk to, gave us the information we need to purchase our vehicle a 2018 CR-V. Excellent service no pressure, we felt comfortable making this purchase and we highly recommend anyone in the market for a Honda to go to Valley Honda. We saved time and money by purchasing our CR-V. We are thrilled with our new vehicle and look forward to having it for many, many years. Thanks to Ken Negley, which made it possible for the purchase. Thank You Valley Honda. More
Insulting, condescending, unprofessional Abysmally rude. Avoid Terry. Insulting, condescending and unprofessional. Uninterested in doing his job, but interested in his personal benefits packa Abysmally rude. Avoid Terry. Insulting, condescending and unprofessional. Uninterested in doing his job, but interested in his personal benefits package. Doesn't know the vehicle he's selling nor care to consider the potential trade. Absolutely the worst customer service I've ever experienced in looking to purchase a vehicle. More