Valley Honda
Monroeville, PA
Is this your dealership?
Filter Reviews by Keyword
By Type
409 Reviews of Valley Honda
Racist is the title i can give I would never recommend anybody to go to this place.It was one of the worst experience we had in our lifetime.If you are some body who is not from thi I would never recommend anybody to go to this place.It was one of the worst experience we had in our lifetime.If you are some body who is not from this country, it is not meant for you.The person we dealt with was so rude, he did not even allow as for a test drive of the car which we liked.He was not interested to do business with us.He was not bothered to shows us any other car.He treated us as if though we were inferior to him.He was suspecting our credibility.I thanked him politely and told him, Valley Honda is not the only dealership in Pittsburgh.All i can say is he was a total jerk and thug.I would never recommend any body to this place.Please stay away. More
Valley Honda I looked at the Honda Accord at Dean Honda and South Hills Honda, and my son stated that he had been at Valley Honda in Monroeville and he was treated I looked at the Honda Accord at Dean Honda and South Hills Honda, and my son stated that he had been at Valley Honda in Monroeville and he was treated very well by the staff. He told me to e-mail Valley Honda on Friday night 3/28 and Jeff Katchen e-mailed me back at 8:30 PM at night. I was very impressed by Jeff's e-mail response and openess to beat my current offers. Jeff e-mailed me again on Saturday morning and invited me out to the dealership to discuss buying a Honda Accord. I drove out to Valley Honda, met Jeff, he was very open, truthful, and willing to beat my current offers. I decided to buy the 2014 Honda Accord and drove off the lot with my new car at 2 PM. Jeff explained how everything worked on the dash board, he taught me how to enter personal phone numbers and set my favorite radio station buttons. I was very impressed with the time and service Jeff provided during my visit to Valley Honda. The financial manager was very efficienct and detail oriented. I will definitely recommend Jeff and your dealership, I felt that Jeff was honest and trust worthy. More
Did not get the quoted price from phone/text. There is no execuse for this. The sale person did not take the time to go over the new car with me at the time the new car was delivered. Having to wait to execuse for this. The sale person did not take the time to go over the new car with me at the time the new car was delivered. Having to wait too long to get the paperwork completed, even though I did have an appointment. More
Duceour Experience Staff was friendly and honest . . . a pleasure to do business with. We will definitely recommend Valley Honda to family and friends. And, of course, Staff was friendly and honest . . . a pleasure to do business with. We will definitely recommend Valley Honda to family and friends. And, of course, we love our new Pilot! More
Incredible Customer Service and fair trade in We recently traded in our existing vehicle for a Honda Civic EX. Jeff redefined what it means to purchase a car for us. Not only was Jeff knowle We recently traded in our existing vehicle for a Honda Civic EX. Jeff redefined what it means to purchase a car for us. Not only was Jeff knowledgeable about the vehicles that we were interested in, but he made it a point to identify the differences between our existing vehicle and the vehicles to which we had narrowed our decision down to. Plus, he was friendly and courteous. We both liked the direct manner in which he answered our questions and how he went way above and beyond our previous experiences to make sure that we were both comfortable with the vehicle we purchased and satisfied with our experience. Edie in finance was terrific as well and was also friendly and courteous. We liked that neither Jeff nor Edie pressured us. We give both Jeff and Edie a 10 out of 10 and barring any unforeseen events, plan on purchasing any future vehicle that we need from Jeff and financing any future vehicles with Edie at Valley Honda. More
Jeff Katchen I am very pleased the way Jeff helped me through the process. He's a very patient and kind man. I would come back and ask for him again. I am very pleased the way Jeff helped me through the process. He's a very patient and kind man. I would come back and ask for him again. More
Our first Honda This was our first trip to Valley Honda. Actually we were looking for another vehicle down the road and just wasn't satisfied. My husband has been lo This was our first trip to Valley Honda. Actually we were looking for another vehicle down the road and just wasn't satisfied. My husband has been looking at the Honda's for awhile but just didn't think it would fit our purpose. As we drove by Valley Honda I told him to pull in. The first thing that impressed us wasn't every salesmen came running out of the dealership and ask "May I help you" as with other dealerships. We were just looking, I enjoyed that. As we walked in we were greeted by Joe Carlino. Very polite and soft spoken. We told him we may be interested in an Accord. We were at the right place at the right time. He showed us a vehicle that a gentlemen just traded in today. We looked at it, Joe gave his insight about this vehicle and he said lets go for a ride to see if you like it. A few of my family member's drive Honda's so we thought we would try an Accord. We really liked the vehicle and Joe said lets see what we can do. We sat down with Joe and came up with a price and even traded my husbands truck in. This is the first experience that we enjoyed in order to sit down, come up with a price, trade in a vehicle and be out of there in a short time. Joe is a super salesman and very understanding to your needs. I would recommend this dealership and Joe Carlino when looking for that correct vehicle. We are very satisfied with our experience at Valley Honda and Joe Carlino. We are looking forward driving our Accord. More
The staff is very friendly and efficent. I have only 50 miles on my 2014 Accord and I really like it! I can't wait to see what the serivce staff is like to deal with. miles on my 2014 Accord and I really like it! I can't wait to see what the serivce staff is like to deal with. More
From the moment I meet Jeff he was engaging and very caring. He listened to my needs and concerns he handled the transaction very quickly and efficiently yet not like a pushy sales person. He let me mak caring. He listened to my needs and concerns he handled the transaction very quickly and efficiently yet not like a pushy sales person. He let me make the decision. I would gladly recommend him and the dealership to anyone. In fact I have already . Hopefully they will stop in and see him. More
We bought our second vehicle, a 2014 Honda CRV, from Jason last week. Once again, he is super easy to work with. He even initially tried to talk me out of getting a new car! But we decided to, and he Jason last week. Once again, he is super easy to work with. He even initially tried to talk me out of getting a new car! But we decided to, and he made the experience easy and smooth. We were in and out of the dealership in less than an hour. Hoping to do business with Jason again in the future. More