Valley Hi Kia

I was very impressed with the service that I received from the dealer here. She really took time to get us into our new car from the dealer here. She really took time to get us into our new car More

The service was awesome! Worked with me and cared about my concerns. Gave personal advise! Overall a great first car buying experience! Would definitely go back for my next car. my concerns. Gave personal advise! Overall a great first car buying experience! Would definitely go back for my next car. More

I had a great experience when purchasing my new car. Jessica was very kind and professional. She was knowledgeable and answered all of my questions. I would recommend her and this dealership to friends Jessica was very kind and professional. She was knowledgeable and answered all of my questions. I would recommend her and this dealership to friends and family. More

From the moment I arrived, the service was exceptional. Specially the sales person’s professionalism and the attention to detail. I will recommend this dealer and it’s staff anytime. Specially the sales person’s professionalism and the attention to detail. I will recommend this dealer and it’s staff anytime. More

Thank you so much Julio Lopez for all your patience and for helping me get a great deal on my car,loved your humor too for helping me get a great deal on my car,loved your humor too More

Possible We were totally upside down in our current car. Julio did all he could to get us into our new 2020 kia optima. My family is so happy. He went over and We were totally upside down in our current car. Julio did all he could to get us into our new 2020 kia optima. My family is so happy. He went over and beyond to help us out. Thank you so much. More

Amazing experience Amazing customer service work with you to help you get into a vehicle really nice people who take pride in what they do very happy I was able to do bu Amazing customer service work with you to help you get into a vehicle really nice people who take pride in what they do very happy I was able to do business with them. More

A non stressful buying experience Very pleased with the professionalism exhibited by sales staff, especially Melissa and by Jeanie in the finance department. Also impressed by the faci Very pleased with the professionalism exhibited by sales staff, especially Melissa and by Jeanie in the finance department. Also impressed by the facilities at the dealership. Very clean and esthetically pleasing. We felt very comfortable talking with the individuals who assisted us during the buying process. Appreciated the no sales pressure attitude demonstrated by all individuals we dealt with. More

Liars Both dates are done at the same dealer. I only go to the dealership for all my services. 9/16/19: I went in for an oil change. I got my oil ch Both dates are done at the same dealer. I only go to the dealership for all my services. 9/16/19: I went in for an oil change. I got my oil change and they performed the multi point inspection, for free, on my vehicle. I was told the back tires measured at 10/32" and the front tires measured at 9/32". The brakes measured all around at 10mm. 6/15/19: I went in for the 30k service and spent $470.43. This is a factory recommended service. I got my service and they performed the multi point inspection, for free, on my vehicle. I was told the back tires and front tires measured at 8/32". The brakes measured all around at 7mm. back to today (9/16) I get the paperwork back and I tell my service advisor, I think this isn't right. The tires measured higher this time. She said, I will recheck them for you. She gets a gage, checks them and states that the tires are at a 7/32" and not 10/32 and 9/32 as they were reported on the multi point inspection paperwork. I tried to keep the above as objective as possible without my opinion. Now my opinion: After speaking with the Service manager about how someone just falsely reported information to me and how upset I was because I rely on the dealer (the expensive freakin' dealer) to make sure my vehicle is performing correctly, he tells me it was his foreman who did it. WOW! your Foreman....that makes me feel even worse. Now I don't trust the dealership (so much so that I checked my oil to make sure it was actually changed after this) but I feel this is an ok practice throughout the shop if your foreman is doing this. I was offered another multi point inspection with the option of watching it performed on camera, but I am not letting ANYONE from this dealership EVER touch my car again. I do not recommending going here. If you are going to offer a free service: 1. Do it correctly. 2. Don't lie about it. 3. Or just don't freaking offer it. You create distrust when you lie on reports that customers, like myself, rely on. More

Awesome experience! Just purchased Kia Sorento from Valley Hi Kia! Julio Lopez worked so hard to get us the best deal.We are very happy we chose this dealership. It is Just purchased Kia Sorento from Valley Hi Kia! Julio Lopez worked so hard to get us the best deal.We are very happy we chose this dealership. It is our 2nd vehicle from here. Great experience! More