Valley Hi Kia

Love Valley Hi Kia We always have great experiences here. We have bought many cars from them. Tina, Tabitha and Bruce are the best. We would definitely recommend this de We always have great experiences here. We have bought many cars from them. Tina, Tabitha and Bruce are the best. We would definitely recommend this dealership. More

Refuse to properly diagnose Awd component yet try to charge I am a medically retired Army veteran and youth minister trying to get my 2015 Kia Sorento with 70k miles on it repaired under warranty the still have I am a medically retired Army veteran and youth minister trying to get my 2015 Kia Sorento with 70k miles on it repaired under warranty the still have my vehicle and want to charge me a diagnosis fee even after they Refused to diagnose the Awd component and then wants to charge for a diagnosis of other repairs they feel it needs to be done before diagnosis of Awd component, dealership refuses to honor warranty work due to a dent on the muffler and so undercarriage scuffs which would not affect the performance of internal AWD Components do not buy or lease or have a Kia repaired at valley hi they will do everything to try and void your warranty I will be seeking legal help and reimbursement of any money I spent trying to get them to do the right thing even lied to me and stated my warranty on my cpo had expired at 60k when in fact they knew it was still valid and never started the claim They still have my car More

Best Experience! Every time I purchase a car here, the process gets more pleasant. Absolutely no problems, no pressure and no painful negotiations. I’ve said for the l Every time I purchase a car here, the process gets more pleasant. Absolutely no problems, no pressure and no painful negotiations. I’ve said for the last four years, that I will only buy from KIA and want Gloria to handle the process! More

Failure to honor price I just came back from this dealer and I'd like to share my experience so others may avoid doing business with the deceitful dealership. My wife and dr I just came back from this dealer and I'd like to share my experience so others may avoid doing business with the deceitful dealership. My wife and drove over an hour to view one of their cars a 2016 Kia Optima listed for $14,927. Being a AAA member we opted to get a AAA member discount certificated of $300 through AAA. AAA has a set of preferred dealerships that allows them to give their member preferred pricing. After going through all the hoops, credit checks, test drives, etc. we get to the last step which is registering the car and taking ownership of it. It's at this point where we noticed that the sales price being reported to the DMV is incorrect. The finance manager says he'll take care of it and talk to the "boss". It's at this time when we were notified that they will not be honoring this deal and to take it or leave it. This is their own words. At this point we had no choice but to walk out. I'm hoping that sharing my experience will help future car buyers in avoiding this dealership as they clearly don't care about their customers. More

2 new family vehicles Valley-Hi Kia worked with me and my wife to be able to purchase both of the cars we wanted at the best price within 200 miles and were able to get us Valley-Hi Kia worked with me and my wife to be able to purchase both of the cars we wanted at the best price within 200 miles and were able to get us an incredible interest rate! We were treated with respect, dignity and a family feeling. We are now a Kia family and couldn't be happier. More

Tony and Aide Hayes Internet sales person Marisol Martinez is awesome she is very knowledgeable and patient. Keep it up at victorville ca KIA I will return with friends Internet sales person Marisol Martinez is awesome she is very knowledgeable and patient. Keep it up at victorville ca KIA I will return with friends More

Trading my car in The sales rep was great his name was Marc. So was Tina she has always been great to work with. I will definitely be back The sales rep was great his name was Marc. So was Tina she has always been great to work with. I will definitely be back More

Great experience Great staff could not be happier from start to finish. The buying process was easy and fast. They offered me a great warranty at a awesome price. Great staff could not be happier from start to finish. The buying process was easy and fast. They offered me a great warranty at a awesome price. More

Awwsome Everyone was very friendly and helpful. The dealership was very clean. Everyone greeted me when I came in. The managers was very friendly and helpful. Everyone was very friendly and helpful. The dealership was very clean. Everyone greeted me when I came in. The managers was very friendly and helpful. More

Excellent Service Evan was very respectful and polite, answered all my questions I had about the car,he was very patient with me ,he didn’t rushed me every thing went s Evan was very respectful and polite, answered all my questions I had about the car,he was very patient with me ,he didn’t rushed me every thing went smooth. Moses was super nice and helped with the finance part. Process was very quick. He explained every document very well. More