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Valley Hi Kia

Victorville, CA

4.7
664 Reviews
Call Dealership (760) 955-0046
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14644 Valley Center Dr

Victorville, CA

92395

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664 Reviews of Valley Hi Kia

April 23, 2025

Very kind and helpful. Fixedthe problem in a timely manner. Washed my car for me. More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hayley
Report | Print
April 22, 2025

Have always had good experiences with Kia cars from Rio, Saltos, another car starts with Sows. Now Seltos. Also everyone there at Kia deal lordship. My advisors was great helped get ride to my house kept More

by Izzyther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hayley
Report | Print
Apr 22, 2025 -

Valley Hi Kia responded

Thank you so much for sharing your experience—it means a lot! We're thrilled to hear you've had a great track record with your Kias and that your advisor took such good care of you. Helping you feel confident and comfortable, especially at 81, is exactly what we hope for. We'll make sure she hears how awesome you think she is—you’re appreciated!

April 15, 2025

I am very pleased with this dealership myself and my husband's has been coming to KIA for at least 12 years and never have had any complaints. Keep up the good work. More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Vonwiller, Paul Hayley
Report | Print
Apr 22, 2025 -

Valley Hi Kia responded

That’s wonderful to hear, Sherry—thank you for your continued trust over the past 12 years! We truly appreciate loyal customers like you and your husband. We’ll keep doing our best to earn it every time!

April 07, 2025

Service was completed in the time frame that they said and vehicle was returned clean and staff was friendly and helpful. More

by Andyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hayley
Report | Print
Apr 22, 2025 -

Valley Hi Kia responded

That’s exactly the experience we aim to deliver—on time, clean, and with a friendly touch. Thanks for sharing, and we’re glad everything went smoothly!

March 22, 2025

Ivan greeted us and walked us thru step by step. Everyone in service department this morning was amazing, friendly and professional. Highly recommend! More

by billieh2171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan, Paul Hayley
Report | Print
Apr 22, 2025 -

Valley Hi Kia responded

Thank you for the glowing review! Iven and the whole service team will be thrilled to hear this. We’re so glad you had a smooth, friendly experience—come see us anytime!

March 12, 2025

I always get a good service whenever I need service for my car very professional More

by Belinda Bernardin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Vonwiller
Report | Print
Mar 13, 2025 -

Valley Hi Kia responded

Thank you for your kind words! We're thrilled to hear that you've consistently received great service. Our team takes pride in providing professional and reliable care for your vehicle. We appreciate your support and look forward to serving you again!

March 04, 2025

Service is horrible check engine light came on after not even half a mile of driving the car. They did not diagnose what the original problem. My car is still under warranty and they are trying to make me p More

by raynel_causey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis Lopez
Report | Print
Apr 22, 2025 -

Valley Hi Kia responded

Thank you for bringing this to our attention. A check engine light coming back on so soon after service is definitely something that needs to be addressed properly. If your vehicle is still under warranty, we want to make sure you're being taken care of according to those terms. Please reach out directly so we can review the details of your visit and work toward a solution that reflects the level of service you should expect.

February 28, 2025

I drive approximately an hour and 15 minutes to Valley Hi Kia, and they make it worth it every time. They're prompt, don't try to xx you about needed services, and they're pretty quick. The longest I've ever More

by anacampbell88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Keen, Paul Hayley
Report | Print
Mar 13, 2025 -

Valley Hi Kia responded

Wow, Ana! Driving over an hour to visit us means the world, and we're so glad we make it worth your trip every time! Our team prides itself on honesty, efficiency, and top-notch service, so it’s awesome to hear that reflected in your experience. We appreciate your trust and loyalty—promise we won’t change! See you next time.

January 11, 2025

Bought my 2021 Kia sportage here and I have been getting the service and maintenance done on the car since ,very satisfied with the service, very courteous and efficient, few times taking me even without ap More

by Charlitos2sell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raed Farraj, Paul Hayley, Brian Ortega
Report | Print
Feb 01, 2025 -

Valley Hi Kia responded

Thank you for your loyalty and kind words! 😊 We're thrilled to hear that you've had a **courteous and efficient** experience with our service team since purchasing your **2021 Kia Sportage**. We appreciate your trust and are always happy to accommodate you, even without an appointment when possible. We look forward to continuing to serve you.

Mar 13, 2025 -

Valley Hi Kia responded

Thank you so much for your continued trust in us! We're thrilled to hear that you're satisfied with our service and that our team has been able to accommodate you—even without an appointment at times. Your support means a lot, and we’ll keep working hard to provide the courteous and efficient service you deserve. See you.

January 01, 2025

Employee Alexis Lopez help me check in my vehicle for service she was very polite professional More

by Davidwalterjohnson85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Lopez, Raed Farraj, Paul Hayley, Brian Ortega
Report | Print
Jan 07, 2025 -

Valley Hi Kia responded

Thank you for sharing your experience! We're glad to hear Alexis provided you with polite and professional service. We’ll be sure to pass along your kind words!

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