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Val Ward Cadillac Inc

Fort Myers, FL

Overview
Employees
Reviews
Vehicles
4.8
809 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 809 reviews

January 17, 2024

I’m Pleased with everything the service, roadside service, Dealership, Brian for keeping me informed & the delivery of my car. More

by maryannkonrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : On Star, Jim Gedra, Brandon Lentz
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Jan 21, 2024 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 15, 2024

Always satisfied with Val Ward Cadillac’s service and I have been a customer since 2015 More

by CISEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lentz
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Jan 17, 2024 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

January 15, 2024

We are from out of town and got a warning indicating that there was a problem that needed immediate attention. Jamie got me in and out in a relatively short amount of time. More

by jamesbirch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2024

Allan was great. Very attentive and listened. Overall experience was easy, smooth and pretty speedy for a car deal. We will definitely reach out to him when our lease More

by justchance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

January 13, 2024

Jane worked hard to get the parts needed to complete the service on my car for the check engine light issue. More

by bvarga0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

January 13, 2024

Not possible to say how bad the service was in 15 words. If anyone would like to talk about my experience,I;m available. More

by OCOSMIC
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny tried ,but was not much help. over a $13.00 part, Brandon Lentz
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Jan 15, 2024 -

Val Ward Cadillac Inc responded

Hello OCOSMIC, We are very sorry to see your note! We are limited to the information of this note and your username on this platform but it would be our pleasure to speak with you at your earliest convenience. If you would like, please give us a call at our main number 239.939.2212. Have an exceptional start to your week.

January 12, 2024

I absolutely love the service of picking up and delivering my car from work. As a single person, this takes all my stress out of getting my car serviced. I like Jane a lot and she’s efficient and k More

by maryhagemann45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2024 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2024

We were very pleased with ourselvesman who sold us. The car and the service center is very good at val ward More

by DBULL1025
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Crusel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gedra
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Jan 16, 2024 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 10, 2024

We had a great experience here. Bill Griffith, and everyone at this dealership were all wonderful to work with. We highly recommend Bill, and Val Ward to find your next new car! More

by jfbasso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2024 -

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! Thanks for the recommendation, and have an amazing day!

January 10, 2024

ALWAYS great service with kindness,j promptness, and with transparency! Appreciate the update.Customer 20+years! More

by FREDMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2024 -

Val Ward Cadillac Inc responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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