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Val Ward Cadillac Inc
Fort Myers, FL
1,013 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,013 reviews
August 04, 2024
Excellent service and support. On time with little wait. All concerns were addressed. Knowledgeable staff and professional in every aspect. On time with little wait. All concerns were addressed. Knowledgeable staff and professional in every aspect. More
by DMDBRADY
Verified Customer
August 03, 2024
Dave and Jane are awesome. Took care of our needs and could not have been more accommodating. Treated with respect and care. would highly recommend Val Ward to family and frien Took care of our needs and could not have been more accommodating. Treated with respect and care. would highly recommend Val Ward to family and friends. More
by RYPATR2@aol.com
August 02, 2024
August 02, 2024
Excellent service, sales help and overall a positive experience. Jose and Bill could not have been nicer and I felt taken care of. experience. Jose and Bill could not have been nicer and I felt taken care of. More
by francesreynolds
August 01, 2024
Jamie is a Prince. His honesty is amazing and I totally trust him and his advice. He worked so hard with my warranty company and basically “won” the battle. This man His honesty is amazing and I totally trust him and his advice. He worked so hard with my warranty company and basically “won” the battle. This man needs a raise!!! More
by HAUBEY
Employees Worked With
July 31, 2024
The process to make appointment was fast and easy. All the staff is very pleasant. The concierge service is amazing. All the staff is very pleasant. The concierge service is amazing. More
by SMITHA1978
Employees Worked With
July 29, 2024
Friendly Courteous service words long words long words long words long words long words long long words long words long words long More
by crittengj
Employees Worked With
July 26, 2024
After making a few inquiries online to see if Val Ward had the particular car I was looking for so I test drive it. Upon entering the showroom there were a few salesmen hanging around chit chatting. Julio had the particular car I was looking for so I test drive it. Upon entering the showroom there were a few salesmen hanging around chit chatting. Julio approached me with a welcoming smile and a genuine interest in helping me complete exactly what I came to do. After test driving the Cadillac LYRIQ, I was blown away by the silence of the vehicle and the smooth ride and peppy acceleration. I truly fell in love! More
by karen s. :)
Employees Worked With
July 26, 2024
I absolutely love the concierge service. Best option available. Great staff, very respectful. Thank you Best option available. Great staff, very respectful. Thank you More
by WANDASPALDING
July 24, 2024
Dave McKinney made my service appointment an enjoyable first experience for me after moving from out of state. Previously I wasn’t happy with customer service and treatment at other GM service centers. I first experience for me after moving from out of state. Previously I wasn’t happy with customer service and treatment at other GM service centers. I chose a Cadillac center hoping for a change in environment. I am pleased I gave Val Ward Cadillac a chance, because they took care of me. More
by scrface211
