Jane always courteous efficient and transparent with
everything pinnacle . She keeps setting the bar higher every time .
everything pinnacle . She keeps setting the bar higher every time .
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by thcarguy
Service Price Transparency
I am very pleased with the service at Val Ward especially
my advisor. Jane always does a fantastic job. Really appreciate everything she does.
my advisor. Jane always does a fantastic job. Really appreciate everything she does.
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by DONALDLOUDEN
Verified Customer
Verified Customer
Service Price Transparency
Sep 21, 2026 -
Val Ward Cadillac Inc responded
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. We are always more than happy to assist you if anything else comes up. Take care!
Val Ward's service department remains to uphold their
integrity in providing quality service. They always make me feel to be a valued customer. Dave, Jane and Karina are certainly more like ambassadors
integrity in providing quality service. They always make me feel to be a valued customer. Dave, Jane and Karina are certainly more like ambassadors than that of service liaison.
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by RALPHCDEWITT
Verified Customer
Verified Customer
Service Price Transparency
Great experience at Val Ward!
Friendly, professional service, knowledgeable staff, and they made everything easy.
Friendly, professional service, knowledgeable staff, and they made everything easy.
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by JPELLECHIO
Verified Customer
Verified Customer
Service Price Transparency
Jane was very helpful with our tire sensor problem!
She helped us deal with our warrenty which we appreciated.
She helped us deal with our warrenty which we appreciated.
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by DBSTRIKE2113
Verified Customer
Verified Customer
Service Price Transparency
Services were great.
No waiting service was done in time. Waiting area was very quiet and comfortable. Personal pleasant and respectful. I would recommend Val Ward dealer
No waiting service was done in time. Waiting area was very quiet and comfortable. Personal pleasant and respectful. I would recommend Val Ward dealership to anyone looking to buy!
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by bkisner0
Verified Customer
Verified Customer
Service Price Transparency
Sep 23, 2026 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Jane is always helpful, when we need to bring the car for
service. This issue was hard for me to describe, but the service technician diagnosed it correctly and fixed within a day. Jane helped by working w
service. This issue was hard for me to describe, but the service technician diagnosed it correctly and fixed within a day. Jane helped by working with my third party extended warranty. I appreciate her. Thank you.
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by aaron.bernau
Verified Customer
Verified Customer
Service Price Transparency
Sep 17, 2026 -
Val Ward Cadillac Inc responded
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Jane and her team is the best you can find always go the
extra mile .
extra mile .
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by fventi49
Verified Customer
Verified Customer
Service Price Transparency
Sep 18, 2026 -
Val Ward Cadillac Inc responded
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Great dealership!
Very clean.
Treated with respect.
Excellent work.
Jane in service is wonderful!
We will always go back to them.
Very clean.
Treated with respect.
Excellent work.
Jane in service is wonderful!
We will always go back to them.
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by sstanford0726
Verified Customer
Verified Customer
Service Price Transparency
Sep 15, 2026 -
Val Ward Cadillac Inc responded
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service department, especially Jane were extremely
Friendly and professional. This is why so drive 35 miles to get my car serviced.
Friendly and professional. This is why so drive 35 miles to get my car serviced.
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by jriccio123
Verified Customer
Verified Customer
Service Price Transparency
Sep 19, 2026 -
Val Ward Cadillac Inc responded
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
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