Julio Martinez

Julio in your sales department was a pleasure to deal with he treated me like a gentelman through the entire process Jane is always great to deal with she has been my service advisor for the past 8 year with he treated me like a gentelman through the entire process Jane is always great to deal with she has been my service advisor for the past 8 years I have been leasing the XT5 since it came out it suits or needs perfectly I believe this is my 4th XT5 I have leased through Val Ward More

by ecdebor Verified Customer Verified Customer

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Julio is an excellent salesman He really cares about his customers I was annoyed that I waited too long for finance as I did have an appointment his customers I was annoyed that I waited too long for finance as I did have an appointment More

by glorjac Verified Customer Verified Customer

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My wife and I are very pleased with Val Ward Cadillac. It is the best sales and service experience that we have had in buying and leasing vehicle for many years. Julio Martinez is the best and has been It is the best sales and service experience that we have had in buying and leasing vehicle for many years. Julio Martinez is the best and has been great to work with. He returns all calls and texts quickly and is very helpful to answer any questions. I would also like to recognize Karina for her responsiveness and positive attitude. We also had a flat tire and I appreciate both Karina and Alfonso for their great work to get it repaired in a timely manner. i would also like to recognize the young lady with her help in providing a loaner when our vehicle was in for service. Val Ward and their people are great! Thanks More

by cjyt44 Verified Customer Verified Customer

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Very professional and personalized experience and would highly recommend. They have earned my business moving forward. highly recommend. They have earned my business moving forward. More

by Andrew Schmitt Verified Customer Verified Customer

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Julio is a great salesperson but also a fantastic human! He worked with me a couple of times in a challenging situation as my husband had Alzheimer’s. This time i was in a difficult situation as my husband He worked with me a couple of times in a challenging situation as my husband had Alzheimer’s. This time i was in a difficult situation as my husband had passed away and as a new widow, I wasn’t sure what I should do. Julio showed me some new cars, but also was willing to guide me through the process of purchasing my previously leased car. As I chose the latter, he walked me through the process with his usual upbeat and professional manner! I will definitely continue to work with Julio and Val Ward on my future auto needs! More

by MOM4NIKKI Verified Customer Verified Customer

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Excellent service of Jane and very clean place , all staff are great and friendly thanks staff are great and friendly thanks More

by joseviola12 Verified Customer Verified Customer

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Julio was very patient and listened to our wants and needs in a vehicle. He took his time and came up with the perfect car and price for us needs in a vehicle. He took his time and came up with the perfect car and price for us More

by bcduncan29 Verified Customer Verified Customer

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Great service, problem detected and solved the same day. Dave our service advisor is a true professional and as asset to Val Ward Cadillac. Dave our service advisor is a true professional and as asset to Val Ward Cadillac. More

by Nelson Verified Customer Verified Customer

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I cannot say enough good things about Julio ! Outstanding customer service . I needed a car charger that minute and he took care of it and showed me everything I needed to know Outstanding customer service . I needed a car charger that minute and he took care of it and showed me everything I needed to know More

by hmerrill06 Verified Customer Verified Customer

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The experience I got yesterday was absolutely top notch. Everyone was so friendly and it made the buying process so easy. The customer service at the award is five stars. Everyone was so friendly and it made the buying process so easy. The customer service at the award is five stars. More

by LOUDIBENEDETTO3 Verified Customer Verified Customer

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