One of the best dealerships I have bought from.
Jose, Jeff and the entire staff are easy to work with, friendly, accommodating and make the transactions fast. They will offer the best deal possible
Jose, Jeff and the entire staff are easy to work with, friendly, accommodating and make the transactions fast. They will offer the best deal possible right away, no back and forth or wasting time. Very professional all around. Both times I bought from Val Ward and was there less than 1 hour.
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by SW Florida Resident
Verified Customer
Verified Customer
Other Employees Tagged:
Jose Villar
Aug 13, 2026 -
Val Ward Cadillac Inc responded
Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Professional, honest.
I drove down from VA to work with VW. It was worth the trip
I drove down from VA to work with VW. It was worth the trip
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by FLYTEC
Verified Customer
Verified Customer
Aug 05, 2026 -
Val Ward Cadillac Inc responded
We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Feel free to reach out to us if you need anything. Have a wonderful day.
Top down culture for customer service is evidence from
valet to service to sales and parts..
valet to service to sales and parts..
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by johnrlai
Verified Customer
Verified Customer
Service Price Transparency
Jul 29, 2026 -
Val Ward Cadillac Inc responded
We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Feel free to reach out to us if you need anything. Have a wonderful day.
One of the best experiences I’ve had with any dealership.
They were amazing and transparent
They were amazing and transparent
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by BROWNJASONOFFICIAL
Verified Customer
Verified Customer
Jul 02, 2026 -
Val Ward Cadillac Inc responded
Your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Seemless transaction and well organized.
My sales rep was great. Would recommend to anyone needing a car.
My sales rep was great. Would recommend to anyone needing a car.
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by TRISHTHEDISH
Verified Customer
Verified Customer
Jun 24, 2026 -
Val Ward Cadillac Inc responded
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Jane in service is the greatest.
Jeff Miller was helpful and did not push me into buying a car.
Jeff Miller was helpful and did not push me into buying a car.
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by margaretcook01
Verified Customer
Verified Customer
Jun 05, 2026 -
Val Ward Cadillac Inc responded
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Please let us know if there is anything else we can do for you; we are more than happy to help!
Jeff was professional, knowledgeable, courteous and
easygoing. He made me feel comfortable. He took care of everything. Jay was impressive as well.He is very personable and made the signings(( finances
easygoing. He made me feel comfortable. He took care of everything. Jay was impressive as well.He is very personable and made the signings(( finances)smooth.The process was easier than I had anticipated.
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by jmull12331
Verified Customer
Verified Customer
May 16, 2026 -
Val Ward Cadillac Inc responded
We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
Jeff Miller is very kind, not pushy or aggressive, but
informative, thoughtful and has ya felling like family.
informative, thoughtful and has ya felling like family.
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by michael@citygateswf.org
Verified Customer
Verified Customer
Mar 19, 2026 -
Val Ward Cadillac Inc responded
We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
I hate going to a car dealer but Jeff made it a great
experience The whole process was stress free
experience The whole process was stress free
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by MGLIN
Verified Customer
Verified Customer
Jan 23, 2026 -
Val Ward Cadillac Inc responded
We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
Love the service and attention I received by having my
tire replaced last minute. I was able to be seen right away, and it took no time at all to complete.
tire replaced last minute. I was able to be seen right away, and it took no time at all to complete.
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by nelidac25
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2025 -
Val Ward Cadillac Inc responded
We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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