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Universal Hyundai
Orlando, FL
4,221 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,221 reviews
October 07, 2023
You identified my need and I am looking for the best options. Transparent negotiation.Thanks options. Transparent negotiation.Thanks More
by CLAUDIALIDIAREYES
Verified CustomerEmployees Worked With
Other Employees :
Alfonso in Service , Edgard Morales
October 07, 2023
Overall was an amazing experience! Did not feel pressured and was walked through everything. Carlos was very friendly and curtious! Did not feel pressured and was walked through everything. Carlos was very friendly and curtious! More
by MICHELE12PABON
October 07, 2023
Everyone I interact with when going to get my new car was super helpful and made this whole process better. super helpful and made this whole process better. More
by GABRIELAROSARIO4
October 06, 2023
Miguel was fantastic to work with. He is very familiar with the SUV we were interested in and super courteous. He does not assert any pressure and provided us high end world class expe He is very familiar with the SUV we were interested in and super courteous. He does not assert any pressure and provided us high end world class experience. More
by SHARAN.RY
Employees Worked With
October 06, 2023
It was a pleasure working with Robert. He made the process smoother than any car buying experience I’ve ever had. He made the process smoother than any car buying experience I’ve ever had. More
by DJWINGS17
Employees Worked With
October 05, 2023
He is an excellent dealership and Mr. Kristofer Burgos is an excellent person, a great professional and a good negotiator. Kristofer Burgos is an excellent person, a great professional and a good negotiator. More
by YAN.YDG1123
Employees Worked With
October 05, 2023
Excelente equipo de trabajo estoy muy agradecida con toda la ayuda que me brindaron. Recomendado 100% la ayuda que me brindaron. Recomendado 100% More
by Ileana
October 04, 2023
My experience with that dealer has never been good. two very bad experiences and the reason is that they deceive the customer and it is very simple,the prices they put on the internet are lies since the two very bad experiences and the reason is that they deceive the customer and it is very simple,the prices they put on the internet are lies since they set a low price and when you go to the dealer the price is totally different that is lying and fraud according to the law. More
by SIGISIERRA2010
Employees Worked With
Justin
October 04, 2023
We noticed a small hairline crack on the dashboard facia a few weeks after delivery. Nearly 4 months later, the dealer will still not resolve. It’s a known issue with the model and they are not willing to a few weeks after delivery. Nearly 4 months later, the dealer will still not resolve. It’s a known issue with the model and they are not willing to take responsibility. I have to continue to chase them for updates and wait days for a response if any. Totally unprofessional. More
by BEN-BREWSTER
Employees Worked With
Other Employees :
Greg in service department
October 02, 2023
It is my third car purchased from the Universal Hyundai dealer, the service is excellent. I have recommended it to everyone I know! dealer, the service is excellent. I have recommended it to everyone I know! More
by Christian Torres
