Universal Hyundai

Technician Toby. Creech did terrible work on my car. Broke my car Hyundai sonata 2022. Creech did terrible work on my car. Broke my car Hyundai sonata 2022. More

Found a blue info sheet on the floor of the new car when we got home ATTENTION- do not take delivery of this (new) vehicle until: Zero out of 10 points were completed!!! Asked that the vehicle be fully c we got home ATTENTION- do not take delivery of this (new) vehicle until: Zero out of 10 points were completed!!! Asked that the vehicle be fully charged for us & was told it takes only 18 minutes for 80% charge. Was given the vehicle with 30% charge & protested. Was sent to a charge station where it took 45 minutes to bring the charge level up to 45% Bug splats on the hood, plastic protective tape on much of the interior lights, vents etc Zero instruction on how to charge or do anything except drive Worst NEW CAR delivery experience of my lifetime & I’ve had a bunch!!!! More

Very responsive, very accommodating, and willing to deliver the car to me over 100 miles away. Easy to work with and no hard-core press. deliver the car to me over 100 miles away. Easy to work with and no hard-core press. More

Got a great lease deal, Christopher was super easy to work with. Vehicle was delivered to my doorstep, the delivery fee was very reasonable. work with. Vehicle was delivered to my doorstep, the delivery fee was very reasonable. More

Jennifer was very engaging, friendly, knowledgeable and responsive to all my questions and easy to work with responsive to all my questions and easy to work with More

The sales persons were very helpful and accommodating, we felt comfortable throughout the process. We were buying an older model but we're treated just the same as though we were buying a brand new car. Very felt comfortable throughout the process. We were buying an older model but we're treated just the same as though we were buying a brand new car. Very polite. We are happy with our experience. More

Was a great experience, they were welcoming and very helpful with both purchases we had! helpful with both purchases we had! More

I enjoyed this first time Hyundai car buying experience better than previous dealership purchases. The process was smooth and I did not feel heavy pressure from our sales associate or the finance departmen better than previous dealership purchases. The process was smooth and I did not feel heavy pressure from our sales associate or the finance department. More

My husband and I have purchased 4 cars over a 20 year period from Universal Nissan and Hyundai. The vehicle that I purchased, Hyundai Tucson in August 2026 was the first I had chosen for myself. With the period from Universal Nissan and Hyundai. The vehicle that I purchased, Hyundai Tucson in August 2026 was the first I had chosen for myself. With the help of salesperson Nicol who was a tremendous help to me in choosing the right car. He was so helpful, kind and gracious. I really was happy with my choice. Nicol is incredible, a really great salesman. Everyone I had contact with in the dealership including Finance and Insurance took care of me. Thank you everyone! More

Terrible experience not only was the actual buying process terrible. The finance department charge me for a new tag even though I requested a transfer now months later the air condition has gone out i process terrible. The finance department charge me for a new tag even though I requested a transfer now months later the air condition has gone out in the vehicle and I cannot get a single reply from the dealership. Very very poor customer service. More