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Universal Hyundai
Orlando, FL
4,216 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,216 reviews
November 30, 2024
Great customer service. great price. Jason was very professional answered all my questions. If you go to Hyundai ask for Jason. great price. Jason was very professional answered all my questions. If you go to Hyundai ask for Jason. More
by dandehenanth
Verified Customer
November 30, 2024
I told him something wrong with the wheel and they never fix it. Are you guys scammer? fix it. Are you guys scammer? More
by Marquez
Employees Worked With
November 26, 2024
I had the pleasure of purchasing a 2024 Hyundai Tucson Hybrid SEL from Universal Hyundai of Orlando, and the experience was nothing short of breathtaking. From the moment I contacted them and set foot in Hybrid SEL from Universal Hyundai of Orlando, and the experience was nothing short of breathtaking. From the moment I contacted them and set foot in their dealership, I was treated like family. The entire team, from the front desk to the salespeople and finance department, provided a lifetime experience that made me feel truly valued. I would like to extend my heartfelt thanks to the sales team, especially Brian Cortes, who welcomed me with exceptional warmth and professionalism. Brian introduced me to Cesar Alegre, a highly skilled sales professional who listened attentively to my needs and addressed all my questions with patience and expertise. Brian and Cesar's ability to understand and adjust to my requirements elevated my experience to a whole new level. This level of communication and dedication was truly impressive. Their honesty and integrity were evident throughout the entire process. Overall, Universal Hyundai of Orlando exceeded my expectations and provided an experience I could never have imagined. I highly recommend checking out Universal Hyundai of Orlando before looking elsewhere, you will get a nice purchase and lifetime experience. Thank you to all the staff members for creating such an amazing, friendly, and transparent business environment that truly feels like home for their customers. Universal Hyundai, Truly the Better Place to Buy! More
by ORLO901
November 25, 2024
I found the dealership had pretty good service, I went in to look around ended up trading my car in for a nice 2024 Elantra. My only problem which you have to be careful with is in the signing, after spendin to look around ended up trading my car in for a nice 2024 Elantra. My only problem which you have to be careful with is in the signing, after spending hours at the dealership and being cold hungry and tired, I’m set to sign and then told oh the car has been in a minor accident, 5000 miles, new car no discount. Next day though some dust on the dashboard, nope glass cut my palm and got glass in my hand wiping it, next day a trip to urgent care with glass blowing into my eye from the A/C. If I was the suing type I would have been to a lawyer, but upset that I pay full price for a car that has had more than I minor accident, and caused me injury. More
by wingnutuk611
Employees Worked With
November 24, 2024
Excellent service easy transaction and great service beautiful car and great detail and love my car beautiful car and great detail and love my car More
by JEFFREY.BRENNER
November 24, 2024
Polite, knowledgeable wanting to deliver a quality product. Also efficient paperwork process. Vehicle delivery was easy product. Also efficient paperwork process. Vehicle delivery was easy More
by BRYANSKY0222
November 24, 2024
The staff has improved and my salesperson Villa was stellar! Villa was very thorough and answered every question that we had. He made our car purchasing experience incredible. 5 stars is what Villa is! stellar! Villa was very thorough and answered every question that we had. He made our car purchasing experience incredible. 5 stars is what Villa is! More
by mhc1016
November 24, 2024
Carlos was an absolute legend to work with! We’d recommend his services to anyone. We’d recommend his services to anyone. More
by KLYNNJOHNSON2
November 15, 2024
Attentive, courteous and professional is how I would describe the agents who dealt with me. Carlos de Jesus listened and advised me on what my best options would be on choosing a car. I am very happy wi describe the agents who dealt with me. Carlos de Jesus listened and advised me on what my best options would be on choosing a car. I am very happy with my choice. More
by SYLVIAWILLIAMS1
