Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,182 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,182 reviews
May 03, 2024
Good service by Jason, always staying on top and making sure I was comfortable with the deal and was really friendly towards me and my family. sure I was comfortable with the deal and was really friendly towards me and my family. More
by reinalyz17
Verified CustomerEmployees Worked With
May 02, 2024
The whole process was pretty much made easy and smooth and everyone was very helpful. and everyone was very helpful. More
by ANABRUDER_YOUR_REALTOR
April 30, 2024
Very impressed with the smooth ride and roomy vehicle. Excellent MPG Excellent value for money Excellent MPG Excellent value for money More
by Susan Barnes
April 29, 2024
This dealership was the best dealership I ever dealt with when it came to purchasing my own vehicle. I never had such a great experience like I had with this dealership. The process of searching for my dream when it came to purchasing my own vehicle. I never had such a great experience like I had with this dealership. The process of searching for my dream vehicle and purchasing was smooth all thanks to my certified sales consultant C.J. If your looking to purchase a nisan, hyandai, or Genesis this is definitely the place to go. Thank you universal nissan for selling me the car of my dreams and working with me. I can't thank you all enough. More
by Diana
Employees Worked With
Louis C.J. Joseph
April 29, 2024
Omar Quintana is a real asset to your company He is very customer oriented. He is the reason I leased my Sonata at Universal. I live 60 miles away. Not satisfied with Finance Dept. Jose tried to snea very customer oriented. He is the reason I leased my Sonata at Universal. I live 60 miles away. Not satisfied with Finance Dept. Jose tried to sneak a end of term lease maintenance agreement by me and refused to deduct it. I just drove 60 miles to pick up my new vehicle, informed my insurance company of the transfer. I should have been informed of this requirement at time of purchase not at delivery. More
by SEYVOGLINO
April 28, 2024
Great dealership. Met all my needs and would use them again. Great home delivery as needed. Met all my needs and would use them again. Great home delivery as needed. More
by pitsold
Employees Worked With
April 28, 2024
I will recommend your llocation due to: Great car selection. Great service. Good financing. Thank you! selection. Great service. Good financing. Thank you! More
by NildaRiveraCruz
April 27, 2024
Excelente servicio me ayudaron y fueron muy amables también me buscaron alternativas. Recomiendo a este dealer nuevamente tiene mucha variedad en autos también me buscaron alternativas. Recomiendo a este dealer nuevamente tiene mucha variedad en autos More
by ivettef
April 27, 2024
Bait and switch. They tell you one thing then try to sell you something else. Buyers must be careful when dealing with them. Read all documents before signing, and ke They tell you one thing then try to sell you something else. Buyers must be careful when dealing with them. Read all documents before signing, and keep in mind the price you see and the advertised warranty might not be in the contract documents. More
by SStrayer
