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Universal Hyundai
Orlando, FL
4,182 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,182 reviews
May 24, 2024
Excellent service and experience and everything went as well as expected, Great staff with knowledge well as expected, Great staff with knowledge More
by Sam
Verified CustomerEmployees Worked With
Other Employees :
Eddy matos
May 22, 2024
I have a good experience with the sales person John Booth & the front office girl & the front office girl More
by LVALLE2629
May 20, 2024
Tremendo lo recomiendo al 100%. El vendedor Carlos Roman es muy atento eficiente y muy amable. El vendedor Carlos Roman es muy atento eficiente y muy amable. More
by LL0
May 20, 2024
Brought my new 2024 Palisade in for its first oil change - 2 hours later and nobody has even touched the car !! I’m never getting the services I was promised so this is definitely an issue with the service - 2 hours later and nobody has even touched the car !! I’m never getting the services I was promised so this is definitely an issue with the service dept! Also I was the second person today to have the exact same issue! More
by Kevin C
Employees Worked With
Other Employees :
Gilbert Gregory
May 20, 2024
Great dealer, second car that I bought from hyundai. And now I have a new Palisade thank to Janlique for show us the car. And now I have a new Palisade thank to Janlique for show us the car. More
by mafer.10xd
May 19, 2024
The salesperson and manager both promised that the car they leased to me would have the same safety features as the Limited. It does not. they leased to me would have the same safety features as the Limited. It does not. More
by WINTERS0573
Employees Worked With
I don’t even remember their names
May 19, 2024
My experience was excellent buying my car in the universal Hyundai and nicolas was a excellent dealer universal Hyundai and nicolas was a excellent dealer More
by mariap_94
May 18, 2024
I was deceived by this dealership, I thought that I was paying 20,000.00 for my car and was charged nearly 3,000.00 more! They also deceived me on the trade in value of my old car! Remember this, after 3 d paying 20,000.00 for my car and was charged nearly 3,000.00 more! They also deceived me on the trade in value of my old car! Remember this, after 3 days there is nothing you can do! More
by kenrusty
May 16, 2024
Once again, I had a great experience. Everyone was wonderful. Professional and friendly. Recommended to everyone. Everyone was wonderful. Professional and friendly. Recommended to everyone. More
by Vic
Employees Worked With
Other Employees :
Bill from Finance
May 13, 2024
Best car buying experience I have ever had. The staff was very friendly and knowledgeable, we were in and out in remarkable time. It took us longer to switch our stuff from old car to new car t The staff was very friendly and knowledgeable, we were in and out in remarkable time. It took us longer to switch our stuff from old car to new car than it did to complete all our paperwork. Raul and Hector treated us like family. Simo made us a great deal. More
by MAIRP
