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Universal Hyundai
Orlando, FL
4,179 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,179 reviews
June 07, 2024
Very kind and very helpful. I loved how I didn't feel rushed, and they helped me find the car I wanted the process was very simple sure that I left with the best deal I loved how I didn't feel rushed, and they helped me find the car I wanted the process was very simple sure that I left with the best deal More
by michael_bayron
Verified Customer
June 07, 2024
Edit: took me over 4 hours for an oil change. Victor did not want to come out to hand me my paperwork and keys. I stood by my car for 20 minutes as people were trying to locate him and my stuff. Victor did not want to come out to hand me my paperwork and keys. I stood by my car for 20 minutes as people were trying to locate him and my stuff. Scheduled a 11:20 oil change as part of the warranty. I’m still sitting here , it’s past 3pm and was just told they only just started working on it and it will be another 45 minutes. It took many texts and phone calls - Victor from services was impossible to get ahold of for hours. When I finally did get him, he said he didn’t know the status of my car and would call me back. Never did. The Services line would never pick up and just go to voicemail. Claimed it was due to high volume - so then what’s the point of an appointment? This is my second time here for a standard oil change - also took 3 hours the first time. Absolutely do not recommend for servicing and no chance will I ever come back. More
by Liv
Employees Worked With
Victor Fuentes
June 07, 2024
Manager was nice. Sam is awesome. This is my son’s first experience of buying a car. So far so good. Let’s hope the leak doesn’t come back. Sam is awesome. This is my son’s first experience of buying a car. So far so good. Let’s hope the leak doesn’t come back. More
by AAnghef
Employees Worked With
Sam and Richard
June 06, 2024
They are the best Hyundai dealer in the Orlando area. Service was awesome. Like them Service was awesome. Like them More
by Dmharrison80@yahoo.com
June 06, 2024
It’s good, but you have to make sure everything works with your car. I bought mine brand new and unfortunately the touch screen don’t work properly and turns off. with your car. I bought mine brand new and unfortunately the touch screen don’t work properly and turns off. More
by SARAMEDINA
June 06, 2024
Excellent people then do everything that they can feed you home, about Gary Pulgarin Excellent guy professional I like that way Gary Pulgarin work with us excellent guy professional thank you NISSAN, Nic you home, about Gary Pulgarin Excellent guy professional I like that way Gary Pulgarin work with us excellent guy professional thank you NISSAN, Nice Work!Keep going👍 More
by SANTIAGOM
June 05, 2024
Everything was awesome and fast service, my over all experience was amazing thank you and definitely will be back experience was amazing thank you and definitely will be back More
by MADGAB82
June 04, 2024
Wonderful sales and follow-up that made the entire process of buying a car very enjoyable! process of buying a car very enjoyable! More
by Jpcarbuy
June 03, 2024
Good attention good service I bay another car I use universal Hyundai is a good dealer ship universal Hyundai is a good dealer ship More
by FASTFERNAN9SEC
Employees Worked With
