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Universal Hyundai

Orlando, FL

4.5
4,159 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 4,159 reviews

November 05, 2024

It’s the dealer of our choice the family buys all the cars there since 2003 More

by SENCIONTAVAREZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mustapha Bernannou
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Always great working with Fabio, he really takes care of. Was great to work with Alexis as well, really made the deal work right! More

by TRAVISGRIFFIN12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Our experience was wonderful and price negotiations went smoothly. Chris was great throughout the whole process. More

by David F
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Chris delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 03, 2024

Victor was diligent in finding the vehicle I wanted and getting it delivered quickly. He made the process painless, as did Frankie with the paperwork. More

by gholdcraft
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Arana
Nov 05, 2024 -

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Victor met your expectations. Thank you again for choosing Universal Hyundai. We look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 01, 2024

Everyone was very helpful, friendly, caring, full of information, attentive, and quick to correct problems! More

by AFHILLERY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Riquel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Resto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errol Gillette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2024 -

Universal Hyundai responded

Thanks for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 30, 2024

Very friendly service! I’m so satisfied with my new car and all the attention and help that they gave me that day 💖 More

by MAROLMARNIE07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Riquel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Ochoa
Oct 30, 2024 -

Universal Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Oct 30, 2024 -

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 30, 2024

I recently visited Universal Hyundai and had an outstanding experience. From the moment I arrived, Chris made the entire process easy and stress-free. All staff were knowledgeable, friendly, and tr More

by MIKEROSARIO8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Riquel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Universal Hyundai responded

Thank you, Mike! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai. We look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 29, 2024

It’s was so easy and fast! My wife and I found what we wanted. She loves the car, I highly recommend Universal Hyundai. More

by MINNANGISAAC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Universal Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 26, 2024

Everyone was helpful and supportive of me buying my first car great experience thanks everyone More

by terrell.alexander5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Universal Hyundai responded

Thanks for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 26, 2024

Excelente atención y servicio, calidad de asesoramiento en lo que se busca y buen conocimiento del inventario que manejan More

by MARY GALLARDO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Riquel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Mary, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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