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Universal GENESIS

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
140 Reviews
UNIVERSAL GENESIS: STEEPED IN LUXURY, DRIVEN BY INNOVATION The Genesis lineup is graced by three elegantly and expertly crafted sedans: the Genesis G70, G80,and G90 as well as the GV80 SUV and the award winning GV70 SUV. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, GV80 or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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12801 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 140 reviews

December 27, 2025

Smooth and to the point The experience was smooth and to the point The experience was smooth and to the point. Would have liked him to be more personable but overall good experience. More

by jcordero418
Recommend Dealer
Yes
Employees Worked With
Andres
Report | Print
Dec 29, 2025 -

Universal GENESIS responded

Thanks for sharing about your experience with Universal Genesis. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 26, 2025

Profesionales Muy amable profesionales . . Buen servicio de calidad Amigables y serviciales Trato muy cordial More

by miguelinacarvajal
Recommend Dealer
Yes
Employees Worked With
Jose
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Dec 29, 2025 -

Universal GENESIS responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Genesis, we look forward to having you as a valued customer for many years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@Universalhyundai.com

December 26, 2025

Was wonderful great welcome loved them I’m referring friends how the attendance the work with me the best More

by ZORYCRUZ20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos De Jesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2025 -

Universal GENESIS responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 25, 2025

Even though the part was not in stock (the system sowed it was), it was handled perfectly without any stress. Victor was very very professional. Thank you Nissan. More

by Romanos577
Recommend Dealer
Yes
Employees Worked With
Victor
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Dec 29, 2025 -

Universal GENESIS responded

Thanks for sharing about your experience with Universal Genesis. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 24, 2025

Problem was not fixed Whatever they thought was the issue wasn't. The next day after picking up the car it had the same issue More

by ADAYE24
Recommend Dealer
No
Employees Worked With
Manny was great. But we were told the issue with the car was the gas line. It was replaced by you guys. And the very next day it did the same thing. I called and asked for a manager and was told one would call me back. I've been waiting for a call since
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Dec 29, 2025 -

Universal GENESIS responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gina Nava Reputation Manager gnava1@universalhyundai.com

December 24, 2025

The staff are all caring and professionals. They truly take good care of their clients More

by NILDAVEGA1951
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian the sales person and Melinda from the service department
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Dec 29, 2025 -

Universal GENESIS responded

Thanks for sharing about your experience with Universal Genesis. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universahyundai.com

December 24, 2025

Told me what was going on and kept me informed very satisfied with visit staff was very helpful and pleasant More

by rdorf7720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marikeyla Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2025 -

Universal GENESIS responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Universal Genesis to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 24, 2025

They are knowledgable and give you timely advice. I also find them expensive. I appreciate the transparency More

by kamrio1
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Dec 29, 2025 -

Universal GENESIS responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Genesis. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 24, 2025

Have a good service courtesy friendly received notifications during the service and when your car is ready More

by martinezi_62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kilian
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Dec 24, 2025 -

Universal GENESIS responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 24, 2025

Ian, my service advisor is great. He always does his best to get the job done accurately and efficiently. More

by Danh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Dec 24, 2025 -

Universal GENESIS responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal GENESIS.

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