Jennifer Medina
Jennifer Medina at Universal GENESIS

Jennifer Medina

Service/Body Shop/Parts

Universal GENESIS

12801 S. Orange Blossom Trail
Orlando, FL 32837

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4.2
86 Reviews
4.2

86 Reviews

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86 Reviews of Jennifer Medina

September 18, 2026

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Employee Rating

Great Customer Service, Great Service. The Employee Take Care And Explain Everything About My Car .Very Helpful. More

by bsmnewa
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

Sep 18, 2026

Universal GENESIS responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 14, 2026

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They did a fantastic job. My advisor was fantastic. She got me in and out 123. The video you guys sent is very knowledgeable to let me know what’s going on with my car. I than More

by hopejoyy1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

Sep 14, 2026

Universal GENESIS responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 14, 2026

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When I called and asked the price when making the appointment, I was given one price. When we dropped off the car, we were informed it was a different price, without adding any of the recommendations More

by Mrsortiz31
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

September 13, 2026

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Employee Rating

I do not remember both ladies listed, but I do remember the top one. She handled my question without any problems. However, I would say that I am more impressed by how the service liaisons handled the ne More

by bellalauren
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon , Jorge and Ian

September 11, 2026

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Efficient service and nice staff . Easy to schedule service as well. Always offer more then requested which is good information to have. More

by malinamendoza
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

Sep 11, 2026

Universal GENESIS responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

September 07, 2026

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Great customer service and car service was fast and reliable. Work place was excellent and clean More

by luisvazquez165
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 07, 2026

Universal GENESIS responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 31, 2026

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Staff was willing to assist, and very open with the process. The waiting room was clean and organized. More

by lestery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

Aug 31, 2026

Universal GENESIS responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 27, 2026

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Employee Rating

La atención es excelente, lo único en que no estoy de acuerdo es el tiempo de espera que es muy largo More

by zaritamuro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

Aug 27, 2026

Universal GENESIS responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal GENESIS!

August 26, 2026

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Employee Rating

Great service! Really good people. I’m very grateful to have them as my local service provider. More

by sammysamM5180
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon

Aug 26, 2026

Universal GENESIS responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

August 12, 2026

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Employee Rating

The service was awesome, the service advisor went out of his way to help me out. More

by kdlaube
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2026

Universal GENESIS responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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