
Tustin Hyundai
Tustin, CA
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6,385 Reviews of Tustin Hyundai
Initially, I had such hesitation visiting a car dealership, as I have not had good experiences previously in the car-buying process. Additionally my credit is less than stellar, so I was afraid I dealership, as I have not had good experiences previously in the car-buying process. Additionally my credit is less than stellar, so I was afraid I would not be getting a good deal (and even when my credit was better, never walked away feeling like the Dealer/Salesperson I dealt with was fair with me). But after some email correspondences with Frank, I felt comfortable enough to come (from afar) to meet with him. Immediately, I felt at ease with him. He was friendly and helpful in showing me the car/test driving and in answering any questions/concerns I had. He was also very patient in helping me through the Financing process and even got on the phone to contact my Insurance company for me. I walked away with a great car and more importantly, feeling like my salesperson had my best interest at heart. This is by far the best car buying experience for me, thus far...thanks to Frank Joubran! More
Dealing with OC Hyundai was without a doubt the smoothest and easiest transaction I've had buying a car. From the communication before the fact and through the entire process, they not only made everything e and easiest transaction I've had buying a car. From the communication before the fact and through the entire process, they not only made everything easy, but also showed a great deal of integrity and straightforwardness. There was no gamesmanship with the pricing, and regarding my trade-in, I sought out two other estimates as well, and they came back with the same number OC Hyundai had, which was a big relief. OC Hyundai had a large inventory, and had the exact car I wanted in stock, so everything went very quickly. Couldn't be happier with the experience they provided. More
I loved working with Mike Skyhorse! He was very knowledgeable about the cars and answered all of my questions. He never made up answers if he didn't know, but went to the right source to do furthe knowledgeable about the cars and answered all of my questions. He never made up answers if he didn't know, but went to the right source to do further investigation. I even asked him a question via email on a Sunday night and he answered me within minutes. I found him to be genuinely friendly without the "slimy" salesman edge. I would recommend him to anyone wanting a new car. More
As a first time car buyer I was pleasantly surprised by my very positive experience with Tustin Hyundai. Kevin Rullan was very helpful, considerate, and fun to work with. There was no lame sales pitch or my very positive experience with Tustin Hyundai. Kevin Rullan was very helpful, considerate, and fun to work with. There was no lame sales pitch or belittling like I found at another Hyundai dealership in Anaheim. Kevin was a class act, extremely knowledgeable, and seemed to be genuinely interested in what I found important in a new car. My family and I enjoyed our time with Kevin and he really made me feel comfortable with the whole experience. After negotiating a pretty fair price for a car that was not on the lot, Kevin had the exact car I wanted delivered to the dealership the very next morning and detailed to perfection. I could not be happier with my experience with Kevin and will refer all my friends to Kevin Rullan at Tustin Hyundai. Extremely satisfied ~Yvette~ More
Had started correspondence with Frank by e-mail and phone the day before I went in to buy a car. I had been shopping around with local dealerships with little luck in terms of customer service and inventory the day before I went in to buy a car. I had been shopping around with local dealerships with little luck in terms of customer service and inventory (both seemed to suck in the Inland Empire). He laid out everything, worked with my financing info to find the best options and rates for me (checked several lenders), and proposed a good price that was well below the Edmunds suggested price range for a 2012 Accent. He had the opportunity to upsell me to a larger model vehicle that I showed some interest in, but (luckily) he suggested that the Accent was more than enough for my uses, keeping me from throwing another $2k at a car. One thing that should be noted here is that Frank not only gave me a good price, but he drove 45 minutes to pick me up and bring me to the dealership. I'm not sure about other people and departments at the dealership. It seems that some people have had bad experiences with other employees there, but I'll vouch for the simplicity and ease of the whole process that Frank facilitated. The only thing that took time for me at the store was test driving and deciding on which color I wanted. The paperwork and allThe other internet sales associate, Kevin, seemed like a decent guy, too. More
What can I say...Great price, excellent service and an extremely positive experience. If fact, the best car buying experience I have ever had. I even had the owner of the dealership offer me a water as extremely positive experience. If fact, the best car buying experience I have ever had. I even had the owner of the dealership offer me a water as I waited. Thank you Frank and OC Tustin Hyundai! More
Kevin made my car buying experience as easy and smooth as possible. He completely understood what I was looking for, he was knowledgeable about the car, and he was extremely patient and kind. He was not at a possible. He completely understood what I was looking for, he was knowledgeable about the car, and he was extremely patient and kind. He was not at all pushy which is a quality I cannot stand from other car salesmen. I'm so happy with my new Hyundai Sonata and I can't wait to come back in a few years and hopefully upgrade! There is no doubt that I will refer Kevin and this dealership. Thank you! More
I was referred to this dealership by their sister Mazda dealership (another great place with great people). Kevin was incredibly helpful and worked hard to find us the perfect car. We kept in contact for t dealership (another great place with great people). Kevin was incredibly helpful and worked hard to find us the perfect car. We kept in contact for two weeks and he helped us get the car we wanted, in a color we wanted, even with an affordable upgrade we weren't expecting! Every member of the team from the receptionist to the financing person was very helpful, incredibly nice, and really worked with my wife and me to make our new car possible. I HIGHLY recommend Kevin Rullan and OC Tustin Hyundai. More
Jim Feinstein is hands down the best salesman to work with. Not pushy or creepy! He listened to what we wanted, was able to get the car and color we wanted in 1 day. We tried about 5 other dealerships with. Not pushy or creepy! He listened to what we wanted, was able to get the car and color we wanted in 1 day. We tried about 5 other dealerships before finally landing at Tustin Hyundai and this was by far the best experience. Thank you Jim , Dong, and Finance Lady for the best car buying experience! I highly recommend them even to people i don't like! More