Tustin Hyundai

I was very pleased with my buying experience at Tustin Hyundai. All the people there are very nice and helpful. We were very happy with our salesman, Bill Farris. Bill was really helpful and was very p Hyundai. All the people there are very nice and helpful. We were very happy with our salesman, Bill Farris. Bill was really helpful and was very patient with us. He gave us a great deal and he made us feel very welcome. He took the time to meet with us on a few different days, even met us on his day off. I would definitely recommend Tustin Hyundai and would really recommend Bill Farris. Bill was Great. Thank You Bill... More

I had an awesome experience at Tustin Hyundai with Bill Farris, the internet manager. I wanted to trade in my 2011 Hyundai Tucson for a 2013 Hyundai Elantra. After submitting inquiries on a few dealershi Farris, the internet manager. I wanted to trade in my 2011 Hyundai Tucson for a 2013 Hyundai Elantra. After submitting inquiries on a few dealerships' websites, I was bombarded with phone calls and emails from every dealer EXCEPT this one. Bill simply responded to my inquiry with follow up questions pertaining to what I was looking for. He didn't try to sell me a car via email, which was what the other dealerships did. I loved working with Bill because he took the time to understand what was important to me instead of trying to give me a deadline or sell me something I didn't want. After working a full day, he came back an hour before closing to meet with me because that was the only time I was available. I ended up purchasing a 2013 Limited Elantra from him, and he gave me an amazing deal. I was only at the dealership for about 2.5 hours. Bill is one of a kind - THANK YOU for being so accommodating!!!! More

I had very good experience with Tustin Hyundai. Bill was very friendly and made the car buying experience enjoyable. I would Definitly by another car at Tustin Hyundai. very friendly and made the car buying experience enjoyable. I would Definitly by another car at Tustin Hyundai. More

Bought a brand new Hyundai Sonata 2013 after shopping and dealing with bunch of other crook dealers and their employees. Bill Farris is the man I have dealt with during my entire purchase. i was very happ dealing with bunch of other crook dealers and their employees. Bill Farris is the man I have dealt with during my entire purchase. i was very happy with his customer service, attitude, and hardwork. Keep in mind that I did pay $100 more overall compare to the other dealer and did even drive out of my way to come to this dealer, only because of Bill's honesty, straight forward, and to the point talking. He will not lie to you like other dealers and you will pay exactly what you will agree upon with Bill on the phone or at the dealer etc. There was some problem with the online account creation after the sale but Bill made sure to remove that and followed up with us constantly to make sure we were happy. Bill will not rush you at any time and will give you full of his time including orientation of the car's full functionality at the end. He will just want you to satisfied with his service and that will be his sole intentions. Also, you will not get anything extra like free oil change or giftcard etc. like other dealer offer but at least you get respect and appreciativeness. I took off 1 star because of my experience at the finance department during the payment and paper signing. Steve Murga is supposed to be a finance manager but he has no clue about customer service. I just wished I didn't have to deal with him at the end so that I didn't go home with a bitter taste because of his attitude and service. Steve rushed us to sign the paper and was making faces when I was trying to read the paper to understand on what I was signing for or ask questions about it. He did not answer my question completely or was very vague. At one point, he even gave me a sarcastic laugh when I ask him something! There was no friendliness or smile at his face or even simple eye contact towards us. All he was doing was just putting papers in front of us and telling us where to sign. I even caught 1 major mistake on one of the paper because of his mistake! Instead of any kind of apology, he just brushed it off like it was nothing! Also, we gave all the papers to them when were there but there finance department still bothered us next day to send college certificate them as soon as possible. Bill had clearly made a copy of it while we were there but strangely they had no record of it! I will definitely go back to this dealer and ask for Bill Farris in the future also! However, I will definitely ask for someone else beside Steve Murga at the finance department! More

Went into the dealership just to look, as we all say we are going to do, met with Chad and he let me drive the car that I was first looking at, loved it, but it didn't have everything that I was looking fo are going to do, met with Chad and he let me drive the car that I was first looking at, loved it, but it didn't have everything that I was looking for. He then suggested to just test drive a Sonata, so I walked the lot, found a car that I loved just from the looks of it...a typical woman, I know...test drove it and fell in love with it. It had everything that I wanted in a car. I didn't feel pressured, hurried or rush when I had to deal with the paperwork, Chad was great in explaining things every step of the way. Very knowledgeable with all the products and services. I would definately purchase another car from Chad. A++++ all the way!! Thanks again!!! More

THANK YOU ! ! ! I just traded up from my Genesis Coupe to the new Azera. Customer service A+++++ They were able to find the car i wanted and meet the price I could afford. Cedrick, many thanks for your to the new Azera. Customer service A+++++ They were able to find the car i wanted and meet the price I could afford. Cedrick, many thanks for your tenacity and dedication. I am a believer in the brand and a loyal customer to this dealership. Thank you to all the staff. Ian More

Chad, the salesman I worked with was beyond knowledgable on the inventory at Tustin Hyundai. Because of this he found me the best deal within my budget and wants. Now I look forward to driving everyday! on the inventory at Tustin Hyundai. Because of this he found me the best deal within my budget and wants. Now I look forward to driving everyday! More

I would definitely recommend this dealership! We came from San Diego to Tustin Hyundai because they had the exact car we were looking for. Chad was awesome! It was the easiest car buying experience we' from San Diego to Tustin Hyundai because they had the exact car we were looking for. Chad was awesome! It was the easiest car buying experience we've had hands down. Since we were coming from out of town, Chad ensured that everything was set up for us once we got there. Great experience! More

THANKS TO MO T. OUR EXPERIENCE WAS BETTER THAN ALMOST ANY OTHER SALES PERSON. HE KEPT IN TOUCH WITHOUT BEING A PEST. WE WERE HAVING OTHER PROBLEMS WITH OUR CABLE TV,PLUMBING, AND A CLOSE FRIEND THAT WAS ANY OTHER SALES PERSON. HE KEPT IN TOUCH WITHOUT BEING A PEST. WE WERE HAVING OTHER PROBLEMS WITH OUR CABLE TV,PLUMBING, AND A CLOSE FRIEND THAT WAS IN THE HOSPITAL.MO KEPT IN TOUCH WHILE UNDERSTANDING THAT IT WAS DIFFICULT TO MEET WITH HIM AND TAKE CARE OF THE OTHER THINGS GOING ON WITH US. WE NOW HAVE A NEW CAR AND OTHER THINGS ARE GETTING BETTER AS WELL. THANKS TO MO T AND THE OTHERS. THOM AND LINDA C. More

High marks for Chad Fogelman. He was able to answer my many questions about the features of the autos I was interested in. He advised that I test drive these cars to get the feel. Some had the look but no many questions about the features of the autos I was interested in. He advised that I test drive these cars to get the feel. Some had the look but not the feel...some the feel but not the look. No pressure as my decision took about 2 weeks. Chad followed up and followed through and delivered the information that I needed to make that big decision. I did find the car with the look and feel at OC Hyundai and commute today with a new set of wheels. Thank you, Bob More