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Tulsa Hyundai - Service Center

Tulsa, OK

3.8
1,582 Reviews

1,582 Reviews of Tulsa Hyundai - Service Center

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December 19, 2024

This was the first time I have dealt with Tulsa Hyundai and it was a really pleasant experience. My salesman, Kenny, was terrific and went the extra mile to get me what I wanted. I will definitely recomme More

by Sheila P
Recommend Dealer
Yes
Employees Worked With
Kenyell Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Tulsa Hyundai responded

Thank you for sharing your experience, Sheila! We're so glad to hear that Kenny went the extra mile to help you. We truly appreciate your recommendation and look forward to assisting you and your family in the future!

December 19, 2024

Upset I can’t get my steering fixed sounds like a bird sense recall repair. No wont fix More

by JASONHOLLY73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Kinney
Dec 20, 2024 -

Tulsa Hyundai responded

We’re sorry to hear about your frustration, Jason. We understand how important it is to get your steering issue resolved. Please feel free to reach out so we can assist you further and help find a solution.

December 19, 2024

Great service and great people! I actually enjoy taking my car in for scheduled services. More

by marshscott05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Kalagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Tulsa Hyundai responded

Thank you for your kind words! We're so glad to hear you enjoy your service visits. We truly appreciate your continued trust in us!

December 19, 2024

Zander Hankins was professional and dealership was very nice and clean. I thought website was misleading under local deals. Felt like bait and switch technique. I bought a different car than on website but More

by Ken.Keirsey
Recommend Dealer
Yes
Employees Worked With
Zander Hankins was great
Dec 20, 2024 -

Tulsa Hyundai responded

Thank you for your feedback, Ken! We’re glad to hear you’re pleased with your purchase and that Zander provided professional service. We apologize for any confusion with the website and will review the details to ensure clarity. We appreciate your understanding!

December 19, 2024

The staff at the service center were working diligently, and it was evident they had thoroughly trained their service writers on effective communication. The quality of the work appeared excellent. However, More

by jmatlock88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Tulsa Hyundai responded

Thank you for your feedback! We're glad to hear that our service team provided diligent and effective communication. We also appreciate your input about the waiting room and will take your suggestions into consideration for future improvements. Your experience is important to us, and we strive to make every visit as comfortable as possible.

December 19, 2024

Megan, my service technician, met us at the car and was super friendly and attentive. More

by jlsissom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Tulsa Hyundai responded

Thank you for your feedback! We're thrilled to hear Megan provided friendly and attentive service. We appreciate you sharing your experience!

December 19, 2024

No desire to provide outstanding customer service from any staff members including the general manager. U encourage to explore the service we received and the poor experience. Unless everyone above the de More

by kjtemple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Albert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Tulsa Hyundai responded

We sincerely apologize for your experience, kjtemple. We strive to provide excellent customer service, and we're disappointed to hear we fell short. Your feedback is important, and we’ll work to address your concerns. Thank you for bringing this to our attention.

December 19, 2024

You have too many people standing around doing nothing. Which is why you have to charge $70 for an internal paper air filter. You’ll be keeping those on the shelf. More

by toddalandunn65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Tulsa Hyundai responded

We apologize for your experience, toddalandunn65. We understand your concerns and will take your feedback into consideration to improve efficiency and pricing. Thank you for sharing your thoughts.

December 19, 2024

Very friendly to me every time and respectful. Just don’t like having to wait long time but other than that nothing wrong. More

by STEVEN77BARTLETT81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Kalagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Tulsa Hyundai responded

Thank you for your feedback! We're glad to hear you’ve had friendly and respectful service. We understand waiting can be frustrating and will work to improve wait times. We appreciate your patience!

December 19, 2024

They never vacuumed my car, when I was advised that they would do it. It was even on the paper work as something that should have been done. More

by hankins.rashida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Kalagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Tulsa Hyundai responded

We sincerely apologize for the oversight. We understand how important it is to meet all expectations, and we’ll make sure to address this with the team. Thank you for bringing it to our attention.

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