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Tulsa Hyundai - Service Center

Tulsa, OK

3.5
1,426 Reviews

1,426 Reviews of Tulsa Hyundai - Service Center

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June 19, 2024

I should of had a free oil change. I have under 36000 miles. I was charged for it. The website on complmitary 3 years another about how many oil changes in 3 yrs. Not happy More

by dorisfoster779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeren Blaylock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Tulsa Hyundai responded

Thank you for bringing this to our attention, Doris. We apologize for any confusion regarding your oil change. Please contact our service department at (918) 995-2725 so we can look into this matter further.

June 17, 2024

There was a young man on the staff that wore has pants low/sagging… I thought that was very unprofessional. More

by lesdaniels1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Tulsa Hyundai responded

Thank you for your feedback. We apologize for the unprofessional appearance you observed and appreciate you bringing this to our attention. We will address this with our staff to ensure a more professional environment.

June 17, 2024

Jeren was very kind and professional. The text communication system is terrible, especially when they send links. My car had issues that were just beyond the warranty mileage and because More

by okdoula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeren Blaylock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Blair, Michael Mosely, Justin Hodge
Jun 24, 2024 -

Tulsa Hyundai responded

Thank you for your feedback and for acknowledging Jeren's professionalism. I apologize for the issues you experienced with our text communication system and the service department. We value your input and will work to improve our post-sale support and diagnostic accuracy. If you'd like to discuss this further, please give us a shout.

June 17, 2024

We had an excellent experience purchasing through Genesis of Tulsa. Our sales rep Dylan Eversole did an excellent job assisting us and finding a vehicle that met our needs. More

by maovercash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Eversole
Jun 18, 2024 -

Tulsa Hyundai responded

Thank you for your feedback! We're delighted to hear that Dylan provided excellent assistance and helped you find the perfect vehicle. Enjoy your new car!

June 16, 2024

Buying a car was free from stress! All the staff cared about my family and getting us the perfect fit. Easy to contact and putting us first. Great experience! More

by stephaniebarnes945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan, Jacob Weston
Jun 17, 2024 -

Tulsa Hyundai responded

Stephanie, thank you for sharing your stress-free car buying experience with us! We're thrilled to hear that our staff prioritized your family and helped you find the perfect fit. We appreciate your kind words and look forward to serving you in the future. Congratulations again on your new Hyundai!

June 16, 2024

The service at Tulsa Hyundai was excellent . I was informed about things needed for the Car throughout the service visit. Representatives and auto technicians were Very helpful. Thanks. More

by IDPEACECLOVER
Recommend Dealer
Yes
Employees Worked With
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Tulsa Hyundai responded

Thank you for your kind words! We're glad to hear you had an excellent service experience at Tulsa Hyundai. Our team appreciates your feedback and looks forward to serving you again.

June 15, 2024

The service was quick, hassle free, and the staff wasn’t pushy about extra services. More

by thesexyfisherman13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Quint (5 stars)
Jun 17, 2024 -

Tulsa Hyundai responded

Thank you for your feedback! We're glad to hear that you had a quick and hassle-free service experience with us. We strive to provide excellent service without being pushy. We appreciate your business and look forward to serving you again.

June 15, 2024

They treated me with respect and professionalism. I have purchased several Hyundai vehicles from them and will continue to do so as well as recomend to. my friends More

by pmason8
Recommend Dealer
Yes
Employees Worked With
Jamie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Tulsa Hyundai responded

Thank you for your loyalty and kind words! We're delighted to hear that you've had positive experiences with us and appreciate your recommendations to friends. We look forward to serving you again for your future Hyundai needs.

June 12, 2024

Seemed to take awhile for an oil change and tire rotation. Also after getting my car back, my car tag was bent almost in half and not sure why they would have even been messing with my tag More

by lorie.dooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Kalagher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Tulsa Hyundai responded

Thank you for bringing this to our attention, Lorie. We apologize for any inconvenience caused during your recent visit. We take your feedback seriously and will investigate the issue with your car tag immediately. Please feel free to reach out to discuss this further.

June 12, 2024

Very timely scheduling for my first oil change. Very prompt reception when I arrived. Very quick service. More

by simoniejones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Kalagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Tulsa Hyundai responded

Simonie, we're glad to hear that your first oil change experience with us was timely and efficient. Thank you for trusting Tulsa Hyundai with your vehicle needs.

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