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Tulsa Hyundai - Service Center

Tulsa, OK

4.0
1,762 Reviews

1,762 Reviews of Tulsa Hyundai - Service Center

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May 24, 2025

Steven was very nice and respectful. In addition to what I brought my car in for, he recommended to me additional things that my car needed. They also provided me with a shuttle to work More

by okbuckeyesfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Tulsa Hyundai responded

Thank you, okbuckeyesfan! We’re glad Steven took great care of you and that our shuttle service made things easier. We appreciate your recommendation!

May 24, 2025

They got me in as quickly as I asked, completed the recall work, and back out in the same day. Very good. More

by PENNYCREEKMORE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 27, 2025 -

Tulsa Hyundai responded

Thank you, PENNYCREEKMORE2! We’re happy we could get you in quickly and take care of the recall work the same day. We appreciate your feedback!

May 23, 2025

They did all the usual service items, but then they tried to sell me several hundred dollars of unnecessary services. I don't appreciate that. More

by mbb1121
Recommend Dealer
Yes
May 27, 2025 -

Tulsa Hyundai responded

Thank you for your feedback, mbb1121. We’re sorry to hear you felt pressured with additional services. We’ll work on ensuring recommendations are clearer and more transparent in the future.

May 22, 2025

My Santa Fe was worked on 3 different times in 3 weeks and the issue was never fully resolved even after spending $2200. I don’t feel like I was heard when suggesting things and I don’t feel the check eng More

by KPRUITT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Barham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Browder
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Collins
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Tulsa Hyundai responded

Thank you for servicing your 2016 Santa Fe with us. We check your battery each time you come in. In April your battery tested good. It's always frustrating when its time to spend money on repairs of a vehicle. We offer service finance to help with those unexpected repairs. If we can help you in the future feel free to contact us.

May 22, 2025

Customer service department stayed in contact with me what was going on with my car. Stephen was very informative as well. More

by beckyvandever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Tulsa Hyundai responded

Thank you, Becky! We're glad to hear Stephen and our service team kept you informed throughout the process. We appreciate your kind words!

May 22, 2025

Kasey is terrific, but both times I have been in there recently my bill was not what was expected. The first time online I signed an agreement for around $288 and when I went to pay for it, it was around$ More

by CAMILLE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Tulsa Hyundai responded

Thank you for your feedback, Camille. We're glad to hear Kasey and the team provided great service, but we’re sorry about the billing discrepancies. We’d like to look into this further and make things right—please don’t hesitate to reach out.

May 29, 2025 -

CAMILLE9 responded

I appreciate the fact that you reached out to me. Thank you!

May 21, 2025

My car was not picked up when I was scheduled for an oil change. I had to call the service department again to send someone out. Which was about 2 hours later. I was told when I bought the car that there w More

by Jmomma62
Service Time
Recommend Dealer
No
Employees Worked With
Kasey Collins
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Tulsa Hyundai responded

We are sorry we missed you for your scheduled appointment. We have been working hard on our valet service and giving the experience you deserve. Thank you for your feedback as this will help us continue to grow.

May 20, 2025

Our experience with Tulsa Hyundai was outstanding! From sales to finance, every team member was professional, kind, and attentive. They made sure we found exactly what we needed and exceeded our exp More

by scottsparks.regent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brant Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Tulsa Hyundai responded

Thank you, Scott! We’re delighted to hear your experience with Tulsa Hyundai exceeded expectations. We appreciate your kind words and look forward to serving you again!

May 20, 2025

Nate was very helpful and appeared to care. I was told it would take 1.5 hrs to clean my seats and program my new key fob. It took over 3 hours while I waited in the waiting area. More

by lmolencupp
Recommend Dealer
Yes
Employees Worked With
Nate and the detail shop
May 22, 2025 -

Tulsa Hyundai responded

Thank you for the feedback. We're glad Nate was helpful and showed care, and we apologize for the extended wait time. We appreciate your patience and will work to improve.

May 20, 2025

Terrible customer service Unorganized & ill informed Will not be returning in the future for any reason whatsoever. More

by none24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Barham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Albert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Browder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brant Gamble
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Tulsa Hyundai responded

We're sorry to hear about your experience and that we fell short of your expectations. Your feedback is taken seriously, and we regret that we’ve lost the opportunity to serve you again. Thank you for bringing this to our attention.