Tulsa Hyundai

I had an appointment for a recall on my 2021 Santa Fe for the back up camera. My appointment was at 9:15am. They were not done till almost 1pm that day and my recall was not even performed. They said they di the back up camera. My appointment was at 9:15am. They were not done till almost 1pm that day and my recall was not even performed. They said they didn’t have the part and it had to be ordered. I waited 3 hours just for my recall to not even get fixed? Why would I make an appointment for that specific recall and the part not be ordered beforehand? None of this was communicated to me. I was told I also had a recall for my tow hitch which I had previously gotten checked out and I do not have a tow hitch. They still checked again and told me again that I don’t have the tow hitch. Which I already explained. I was not happy with my service and I still have to received a call about my camera part coming in. More

Lots of mistakes! Poor communication! Not a clear explanation of charges before, during or after. Poor communication! Not a clear explanation of charges before, during or after. More

Justin was great to work with. We had some issues once we got to the finance team. Jorge kept pushing extended warranty after we told him no thank you and then continued to be rude We had some issues once we got to the finance team. Jorge kept pushing extended warranty after we told him no thank you and then continued to be rude when we denied it. More

the Genesis is good on point would like being told up front about bill my free oil change was change didn't know to bill was given would like to know up front front about bill my free oil change was change didn't know to bill was given would like to know up front More

Mike was very helpful and knowledgeable We were pleased with the service and Hyndai vehicles with the service and Hyndai vehicles More

My brand new Genesis had black handprints on the inside one above the door and another black handprint on the back seat. The delivery was fine except for the little 20 year old driver rolling down my newly one above the door and another black handprint on the back seat. The delivery was fine except for the little 20 year old driver rolling down my newly tinted window. There is some type of gummy substance on the back of the vehicle from removing a decal from Edmond. Was not impressed with the service department. More

I was very satisfied with the service I received. Zander was fantastic. He explained everything to me so that I could understand. He was very patient with showing me all about the car. I would very h Zander was fantastic. He explained everything to me so that I could understand. He was very patient with showing me all about the car. I would very highly recommend Zander. More

Great service, had us in and out in just a couple hours. Third time buying from them, will definitely be looking their way again in the future! Third time buying from them, will definitely be looking their way again in the future! More

Great service, quick process, car is as described. You did send me off with only a quarter tank after saying you'd fill it up. Otherwise, thanks for the relatively easy experience! You did send me off with only a quarter tank after saying you'd fill it up. Otherwise, thanks for the relatively easy experience! More

Something that wasn’t my fault, I end up paying two deductibles! Not HAPPY!!!!!!!!!’nn!!!!!!! deductibles! Not HAPPY!!!!!!!!!’nn!!!!!!! More