Tulsa Hyundai
Tulsa, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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brought my 2012 Hyundai Sonata in for an oil change and to have the underside of my car inspected because I noticed a piece was missing. Unfortunately, the inspection was disappointing. The technician was to have the underside of my car inspected because I noticed a piece was missing. Unfortunately, the inspection was disappointing. The technician was new and in training, and the video inspection didn’t explain what part was missing, whether it was a safety concern, or why it needed to be replaced instead of repaired. I had to call the service advisor to get those answers, and she explained that the technician was still training. What frustrated me most is that inspecting the missing underbody piece was one of the main reasons I scheduled the appointment, yet it felt like it was overlooked until I reminded them. I was also told the inspection videos have to stay within a certain time limit, but as a paying customer, I would rather receive a clear explanation than a rushed one. To top it off, the oil change reminder sticker wasn’t replaced on my windshield, and a clip from my cabin air filter was just left sitting on my dashboard instead of being reinstalled. These may seem like small details, but together they made me question the attention to detail during my visit. I’ve received more thorough and detail-oriented service from quick-lube shops than I did during this visit, which is disappointing considering this is a Hyundai dealership and I’m payed nearly $100 for what I expected to be a professional oil change and service visit. The service advisor was polite and took the time to answer my questions, which I appreciated. More
I scheduled an appointment a week in advance. I arrived a little before my appointment, waited and watched several people walk by my car. I then exited my vehicle and started walking inside when I arrived a little before my appointment, waited and watched several people walk by my car. I then exited my vehicle and started walking inside when I was approached. My appointment was noon but didn't receive my vehicle inspection for service approval until 2 PM and didn't leave until 2:44 PM...almost 3 hours after my appointment More
They were thoughtful , open and helpful. I have to have some work done on the truck. I need a loner or some rides because I have to work in Claremore. They have offered to git me to Claremor I have to have some work done on the truck. I need a loner or some rides because I have to work in Claremore. They have offered to git me to Claremore, OK when the work has to be done and back again to pickup the truck. Thank You. More
It took three hours for them to only test my battery. Every single time I'm in there there's an excuse that only having one team and I'm always in there for 2+ hours. Every single time I'm in there there's an excuse that only having one team and I'm always in there for 2+ hours. More
Great looking waiting area - luxurious. Easy drop off and pickup. Great communication via text with service advisor Easy drop off and pickup. Great communication via text with service advisor More



