
Tulsa Hyundai
Tulsa, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
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Had vibration on my car brand new car. I test drove a calligraphy, But bought a different one because I had seven seats. I didn’t test drive that one. And when I drove it home, I noticed a I test drove a calligraphy, But bought a different one because I had seven seats. I didn’t test drive that one. And when I drove it home, I noticed a vibration. I took it back on Saturday. (That was the earliest that I could get in, Which was less than 48 hours after purchasing the vehicle) They balance the tires, but it’s still not fixed. It has been there ever since aside from one day. The technicians notice shaking, but they can’t identify a problem, but there’s obvious vibration. But now they want me to just” trade the car in” which is the most unreasonable and ridiculous thing that I’ve ever been told. I just spent almost $60,000 on a car that vibrates and they’re just gonna wash their hands of it because they got a sale? I need my transaction canceled and for them to take the car back. I have let them know numerous times I will buy a different car from them, but I’m not purchasing that car. And they’re being so unreasonable and completely unethical in the way that they are dealing with this. They’re chalking it up to me just “not liking the ride of the car” I have already filed a complaint with Hyundai corporate. And I will continue to file complaints with the Better Business Bureau in any other department that I can, as well as make signs and stand outside on public property, letting people know not to do business with you guys if this issue is not resolved! I have been Recording the last several rides with technicians, because all of the text feel a difference. We even test drove a different Santa Fe and the technician could tell the difference between my Santa Fe and that Santa Fe. I had one technician tell me that the vibration felt like a car that he has that has a salvage title that he has to replace the drive train in!! I have that recorded! This is no small issue!! I need it resolved ASAP! I have also not been giving a loaner car at all and you guys have had my car for almost 2 weeks. More
Gavin was helpful, but I drove 2. 5 hours each way and when I got there, they didn't have the part for the recall. 5 hours each way and when I got there, they didn't have the part for the recall. More
Very clean service area. Prompt assistance and thorough info on what was done and what needs to be done as well. Prompt assistance and thorough info on what was done and what needs to be done as well. More
I appreciate all they do at Tulsa Hyundai. They are nothing but professional from the time I pull in to the moment I leave consistently. They are nothing but professional from the time I pull in to the moment I leave consistently. More
Our experience was world class in every respect. Kris Carter, our salesman could not have been more helpful, having located the specific car we wanted and arranging for its delivery, then guiding u Kris Carter, our salesman could not have been more helpful, having located the specific car we wanted and arranging for its delivery, then guiding us through the actual purchase. Our finance guide, Jorge, was equally easy to work with. I liken working with finance people with being sentenced to a concentration camp, but Jorge's respect for me when I said "no" to some of the extended warranty coverages made a lasting impression. Suffice it to say that I will gladly recommend Tulsa Hyundai to friends. More