Tucson Subaru - Service Center

Brought my 2020 Subaru Outback XT in for a 5000 oil change and an infotainment recall software update. Jesse Friedman was my service advisor. I had a loaner vehicle and was told that my service and r change and an infotainment recall software update. Jesse Friedman was my service advisor. I had a loaner vehicle and was told that my service and recall could take up to 6 hours. I explain that I would appreciate having a shorter time since I lived in Green Valley. Jesse arranged to have my service maintenance and recall update taken care of in about two hours. Tucson Subaru has always been a super dealership. I had a Subaru Outback 2014 that I purchased in Vermont in 2013 and since my move to Tucson in late December 2015 was serviced by Tucson Subaru. I purchased my 2020 Subaru Outback Touring XT in late December 2019 and have been extremely satisfied with Sales and Service personnel. Thank You Tucson Subaru for making my Subaru experience a pleasant and professional time. More

I came in for an oil change without an appointment, and the staff at the service department quickly worked with me and got the job done in record time. Thanks Jesse for your speediness and excellent custom the staff at the service department quickly worked with me and got the job done in record time. Thanks Jesse for your speediness and excellent customer service. More

Quick and easy. Brittney addressed all of our needs on our 2021 Outback. Thanks! our 2021 Outback. Thanks! More

Jesse went above and beyond for us when having our windshield repaired. He rushed having a part delivered as we were going out of town the following day and needed our car. He couldn't have been more windshield repaired. He rushed having a part delivered as we were going out of town the following day and needed our car. He couldn't have been more accommodating! More

It is a pleasure to have Tucson Subaru as our dealership. From the moment we drive in the staff is professional and helpful. Superb quality of care. From the moment we drive in the staff is professional and helpful. Superb quality of care. More

We have owned a Subaru since 2010. This is our fourth one. We keep coming back to you because you offer everything -- great sales team, knowledgeable service personnel, and a quality product. Plus a gr one. We keep coming back to you because you offer everything -- great sales team, knowledgeable service personnel, and a quality product. Plus a great customer waiting area. The reason for my visit today was to meet with Darla so she could teach me more about my new Forester. She was great. I also want to give a shout out to Jade -- she is my service advisor. More

They got me in about 10minutes after I arrived (15min late). Pretty much explained what they could and could not doll w/out charging a diagnostic fee and what the service would cost, even trying to save late). Pretty much explained what they could and could not doll w/out charging a diagnostic fee and what the service would cost, even trying to save me some $'s saying that I probably did not need an alignment if I was not having any issues, but I just wanted one done anyway. They got me an Lyft ride back to my house and called about when they said it would be done and said everything was ok and maybe the next time I could get the all wheel drive service done- I asked if they could get it done today yet and he said sure and the Outback was ready before too long, with no surprises. I have always felt that this dealership actually values its customers and so far that opinion has not changed but been reaffirmed. I like the coffee and snacks in the waiting area too. I thought we were supposed to get a car wash coupon, which we did not but will ask next time we are there. Oh, and I like the vehicle report they email you following the service. More