Tucson Subaru

Excellent customer service Sean Johnson provided excellent service throughout our shopping at Tucson Subaru. He stayed in contact with from beginning to end and encouraged us to Sean Johnson provided excellent service throughout our shopping at Tucson Subaru. He stayed in contact with from beginning to end and encouraged us to call him if we have any questions or needs relative to our purchase. Jennifer Duran made the close out process pleasant and gave us confidence that we made the right choice. More

Fast and simple My experience was great, I felt no pressure all my questions were answered, I’m a first time buyer so I was very nervous and Joe was completely patien My experience was great, I felt no pressure all my questions were answered, I’m a first time buyer so I was very nervous and Joe was completely patient with me, he made it very simple and easy, I feel very happy with my purchase and with the service, the finance lady is great very helpful and funny made me feel secure with the purchase I was doing. More

Great experience Sean was a great guy to work with, as well as the dealership as a whole. I was used to a lot of high-pressure sales tactics from other dealers around Sean was a great guy to work with, as well as the dealership as a whole. I was used to a lot of high-pressure sales tactics from other dealers around town. Never even got a hint of that here. They were up front, never pushed harder than a casual mention for extra packages and stuff I didn’t want, and helped me figure out where I could find what I was looking for. I had never gone through the process of purchasing a new car (or really anything of the price level of a car), and I never felt taken advantage of for that fact. Sean worked with me to get a price that worked, and I didn’t feel like my lack of experience was used as a chip. Beyond that, everyone I worked with was friendly and pleasant. As I said before, there was never even a whiff of high pressure sales tactics or anyone treating me less seriously for my age or lack of experience, which was something I definitely encountered at other dealers around town in my search. In fact, the only time it came up was in mentioning aspects of the car buying process I may not have known. This was my first new car purchase experience, and I left feeling good. I felt good about the price I paid, I felt good about the car I got, and I felt good that the dealer was going to stand behind their product and not try to pressure me down the road. More

Great Customer Service We had a wonderful experience here! We found the car in which we were interested on the Internet and made an appointment with C.J. He promptly met us We had a wonderful experience here! We found the car in which we were interested on the Internet and made an appointment with C.J. He promptly met us at the door and had our car ready to test drive. Within about two hours we had driven the car, discussed terms, gotten a great deal, had our loan approved, filled out paperwork for purchase and drove away in the car of our choice. It was relatively painless! Thank you, Tucson Subaru! More

Steve Willis was extremely helpful We had a good experience with helpful staff (Steve and Louie). Steve went out of his way to get us the right vehicle in a professional and friendly ma We had a good experience with helpful staff (Steve and Louie). Steve went out of his way to get us the right vehicle in a professional and friendly manner. More

Above and Beyond My overall experience was excellent. Sean was great, understanding, and went above and beyond to help me out in finding the right car for my financial My overall experience was excellent. Sean was great, understanding, and went above and beyond to help me out in finding the right car for my financial situation. He demonstrated tremendous patience and provided information that allowed for the best decision for me. Curt was very helpful as well. More

Informative sales personnel- Anthony was on top of our order Fair dealings. The general manager was responsive to our requests as far as specific prices and details for our factory ordered Crosstrek. We prefer Fair dealings. The general manager was responsive to our requests as far as specific prices and details for our factory ordered Crosstrek. We prefer details in writing and John was very accommodating. Anthony was informative and initiated contact frequently as we waited for our factory order. We love the 2018 Crosstrek! More

2018 Subaru Crosstrek Salesman Kevin Gribble, the sales manager and Louie in Finance made it a positive experience. I appreciated fruit in the snack bar. The attitude of Salesman Kevin Gribble, the sales manager and Louie in Finance made it a positive experience. I appreciated fruit in the snack bar. The attitude of the entire staff was refreshing. Dorothea and Miriam Berke More

Quality and service Thorough and informed presentation of the vehicles available. Spence was knowledgeable, relaxed, and patient. He understood what we wanted and and sh Thorough and informed presentation of the vehicles available. Spence was knowledgeable, relaxed, and patient. He understood what we wanted and and showed us exactly what fit our needs. More

Exceptional Service! Service was Wonderful! I liked that I was given a loaner vehicle. Chris Fisher was very professional. Thank -you Subaru! I Love my Forester Subaru! Service was Wonderful! I liked that I was given a loaner vehicle. Chris Fisher was very professional. Thank -you Subaru! I Love my Forester Subaru! More