Tucson Subaru

Their customer service is friendly, helpful and professional. The care they take prior to your appointment is outstanding. I was all set up with a loaner car before ever going in for my service. professional. The care they take prior to your appointment is outstanding. I was all set up with a loaner car before ever going in for my service. More

I filed a complaint with Tucson Subaru and Subaru about the terms of my extended warranty coverage for my car's battery. I was essentially "forced" into buying a new battery. I wrote to complain about this the terms of my extended warranty coverage for my car's battery. I was essentially "forced" into buying a new battery. I wrote to complain about this and Artie contacted me almost immediately and offered to refund the battery cost and settle the issue with Subaru itself. He was prompt, curteous and forthright. I appreciate his honesty and promptness. More

Everyone was super helpful. The whole buying prices was very smooth and everyone was really nice! The whole buying prices was very smooth and everyone was really nice! More

They went above and beyond to help us with our problem. I would highly recommend them to anyone looking to buy a car. I would highly recommend them to anyone looking to buy a car. More

We really had a great experience buying our second car with subaru. Monica was absolutely amazing. She was so knowledgeable and made our experience so stress free. We felt no pressure and were able to pic with subaru. Monica was absolutely amazing. She was so knowledgeable and made our experience so stress free. We felt no pressure and were able to pick the perfect car. Also, Jennifer, the finance manager was so great. Really made our experience so easy and felt no pressure. We would definitely cone back for a 3rd purchase. More

Excellent dealership with friendly, courteous and knowledgeable staff. Showroom and customer areas were clean and well stocked. The staff (Jose) set me up with a test drive in just a few minutes. I w knowledgeable staff. Showroom and customer areas were clean and well stocked. The staff (Jose) set me up with a test drive in just a few minutes. I was impressed with the Outback but wanted to test drive one another manufacturer's vehicle before making my final decision, which I did that same afternoon. I returned the next day and went home that afternoon with a new Subaru Outback Touring. Debbie Bravo and Jose Arizaga were great to work with on this purchase. The Finance Manager, Jennifer Duran, had all the necessary paperwork ready and explained every step needed to finalize the purchase. More

In my experience, I found the dealership well staffed and organized. Both our salesperson, Jack, and our finance person, Jennifer, were knowledgeable and personable. We departed your agency as happy campers organized. Both our salesperson, Jack, and our finance person, Jennifer, were knowledgeable and personable. We departed your agency as happy campers with a very nice ride. More

I was invited by Darla to come in and learn the features of my new vehicle. I love how she got right in the car with me and went over the cool features my new car has. She reinforced what I already knew, sh of my new vehicle. I love how she got right in the car with me and went over the cool features my new car has. She reinforced what I already knew, showed me some things I didn't know and answered all the questions I did have. I love that Subaru offeres these kinds of wrap around services. It makes going to the dealership feel more approachable. I really feel like if I walked in right now and had a silly question there would be someone who would come out and happily answer my question without hesitation. More

CL Nichols at Sales and Louie Ascencio with business department were great. They were very personable. department were great. They were very personable. More

Very personable and made sure the car was done on time so I could go to next appt. I could go to next appt. More